Business Travel Sales Manager (Boston)

YotelBoston, MA
1d$80,000 - $90,000

About The Position

Business Travel Sales Manager Position Overview: The Business Transient Sales Manager is responsible for the solicitation, sale, and contracting of guest rooms for assigned markets, aligning sales efforts with transient demand patterns to optimize revenue and profitability while ensuring guest and client satisfaction. The Business Transient Sales Manager will report to the Director of Sales & Marketing on property as well as to the Regional Director of Business Transient Sales. This pay range for this position is $80,000 - $90,000 annually. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

Requirements

  • College degree in Hospitality or related field preferred
  • Minimum of 2 years' hotel experience required
  • Minimum of 2 years hotel sales experience required.
  • Self-motivated, energetic and professionally passionate with excellent customer service
  • Strong customer service skills.
  • Ability to work a flexible schedule
  • Excellent presentation, communication, organization and computer skill
  • Microsoft Word, Excel, Outlook, PowerPoint, Delphi and Canva
  • Pro-active with a ‘can do’ positive attitude
  • Likes to be busy, always looking for the next task or goal to achieve
  • Great attention to detail in everything that they do
  • Sociable and confident with each other and our guests
  • Friendly, warm and welcoming always
  • Professional in their outlook, taking pride in their appearance, performance and reputation
  • Takes responsibility for their actions and those of the wider team
  • Like to own problems and find solutions for the benefit of the guests and teams alike

Nice To Haves

  • Preferred experience in city market.

Responsibilities

  • Represent the hotel in the marketplace by building strong client relationships and promoting the hotel’s value proposition.
  • Fully develop Corporate Transient market segments (Local Negotiated, Key Negotiated, Consortia, and Government) and achieve room night and revenue goals.
  • Emphasize higher rated, less price sensitive business traveling on shoulder days of the week, as prescribed by individual hotels.
  • Maintain weekly telephone, outside solicitation, and travel agency presentations.
  • Engage clients through in-person events and on-property hotel activations.
  • Monitor account production and proactively implement strategies to ensure performance meets or exceeds targets.
  • Develop new accounts and collaborate with the sales team to identify additional group and catering opportunities.
  • Maintain growth of existing accounts.
  • Stay current with and adhere to all sales office procedures and systems, ensuring all sales activities and account information are accurately recorded in the property CRM.
  • Participate in weekly marketing and rooms merchandising meetings, monthly sales meetings, stand up daily and monthly sales meetings as assigned by the Director of Sales & Marketing & regional Director Sales.
  • Selling responsibility will be associated with this role.
  • Must be able to book, contract and detail small business blocks and catering functions.

Benefits

  • Competitive pay and bonus Incentive Plan
  • Medical, Dental, and Vision plans available
  • Short-Term and Long-Term Disability Benefits
  • Life Insurance
  • HSA and FSA Accounts
  • PTO and Sick Time
  • 401K with Matching Contribution
  • MBTA discount
  • And more!
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