Business Transient Sales Manager

HM Alpha Hotels & Resorts • Woodland Hills, CA

2d

About The Position

The Business Transient Sales Manager will increase transient room revenue by increasing production of existing special corporate/preferred corporate accounts. Also, implement and execute the IHC programs for special corporate/preferred corporate transient sales.

Requirements

• A four-year college degree or equivalent education/experience
• One to two full years of employment in a related position in hospitality or other related environment
• Must possess communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
• Advanced knowledge of sales/hospitality principles and practices.
• Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations.
• Ability to make decisions based on established policies and procedures.
• Successful completion of a background check is required prior to employment.

Nice To Haves

• Marriott Brand preferred but not required

Responsibilities

• Respond to customer inquiries and requests for pricing.
• Prospect for new transient business.
• Track all transient leads (lost or turndown).
• Participate in transient, group and catering lead referral.
• Complete Transient Sales Qualification Sheets on all accounts, as instructed by DOHS.
• Plan for and execute inside/outside calls and client entertainment with Corporate Travel Managers, Travel Agents and other intermediaries.
• Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually.
• Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be properly defined may include newsletters, client receptions/recognition functions.
• Assist in updating the Brand national Transient database, if applicable.
• Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.
• Set and negotiate, with directions from property Executive Committee and potentially Regional Team, all rates for special corporate/preferred corporate accounts locally and brand (if applicable) volume negotiated accounts.
• Complete all portions of Brand RFP (Request for Proposal) process and local account RFP process.
• Understand transient sales strategies, strengths and weaknesses, and transient promotional programs (i.e. Company of the quarter) of competitor transient hotels.
• Monitor operational implementation with all departments.
• Participate in trade shows, community & professional organizations maintain high visibility and achieve sales and revenue goals.
• Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager