Business Transformation & Process Improvement Intern

Grange Insurance Careers • Columbus, OH

10h • Hybrid

About The Position

The Business Transformation & Process Improvement Intern will support enterprise-wide initiatives focused on innovation, customer experience, and operational excellence . This role offers hands-on exposure to how organizations evolve strategy into execution by improving processes, modernizing capabilities, and enhancing customer outcomes.

Requirements

• This opportunity is ideal for individuals interested in business transformation, digital innovation, and customer-centric problem-solving.
• Ability to be supportive and collaborative in an agile, fast paced environment
• Comfort work independently and within a team
• Strong problem solving and analytical skills.
• Curious mindset with a desire to experiment with new technology and solutions
• Major focused on Business, Analytics, Industrial Engineering, Economics, or related fields.

Responsibilities

• Learning and Applying lean and six-sigma methodologies to projects
• Performing data analysis to uncover trends, inefficiencies, and improvement opportunities
• Supporting customer journey mapping and management
• Participating in and collaborating in conducting user needs assessments with business partners and across business functions

Benefits

• We offer an inclusive environment
• promote work-life balance
• offer great hands-on experience.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees