Business Transformation Office Intern

Banco Santander • Boston, MA

13d

About The Position

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Boston, MA. The Business Transformation Office (BTO) serves as the hub for driving strategic change and cross-functional transformation. Through a disciplined approach to project management, business readiness, and portfolio governance, the BTO ensures alignment between strategic priorities and execution. The graduate Intern will play a key supporting role in this mission by contributing to transformation initiatives across the organization. This position offers a structured rotational experience across the three core functions of the BTO: Core Project Management, Hypercare and Readiness, and the Central Office. The internship is designed to provide exposure to large-scale change programs, governance frameworks, and the operational mechanics of a high-performing transformation office.

Requirements

• A graduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: Business Administration, Management, or a related field.
• Cumulative GPA is 3.0 or above.
• Strong analytical, organizational, and communication skills with attention to detail.
• Demonstrated interest in enterprise transformation, program management, or organizational effectiveness.
• Strong analytical, organizational, and communication skills with attention to detail.
• Demonstrated interest in enterprise transformation, program management, or organizational effectiveness.
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.

Nice To Haves

• Proficiency in Microsoft Office Suite; experience with project management tools or analytics platforms is a plus.

Responsibilities

• Involvement in the planning, execution, and monitoring of transformation initiatives.
• Assist with project documentation, status reporting, milestone tracking, and risk and issue management.
• Contribute to stakeholder engagement efforts and coordination across business and technical teams.
• Participate in post-launch stabilization and business adoption activities.
• Assist with data gathering and analysis related to performance monitoring, issue resolution, and lessons learned.
• Support readiness assessments and communications to ensure a smooth transition to new operating models, systems, and processes.
• Contribute to portfolio-level reporting, governance routines, and continuous improvement of PMO processes.
• Assist with the development and refinement of project management tools, templates, and performance dashboards.
• Support initiatives that enhance standardization, visibility, and accountability across the transformation portfolio.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees