Business Transformation & Intelligent Automation Sr. Director

Cigna Healthcare • St. Louis, MO

10d

About The Position

As the Senior Director of Business Transformation & Intelligent Automation, you lead enterprise-wide change that turns strategy into measurable results. You bring together people, processes, and intelligent automation to simplify work, improve outcomes, and scale impact. With a growth mindset and a collaborative leadership style, you influence across the organization to deliver meaningful business value through thoughtful transformation.

Requirements

• Minimum 15 years of professional experience, including senior leadership roles in operations, transformation, analytics, or enterprise initiatives.
• Demonstrated experience leading large-scale, cross-functional transformation or automation programs.
• Strong ability to translate strategy into execution and deliver measurable business outcomes.
• Proven success influencing leaders and teams without direct authority.
• Excellent communication, executive presentation, and stakeholder engagement skills.
• Working knowledge of automation, AI-enabled solutions, and the software development lifecycle.

Nice To Haves

• Bachelor’s degree or equivalent experience; advanced degree preferred.
• Experience in healthcare operations or complex, regulated environments.
• Familiarity with prior authorization workflows or end-to-end operational processes.
• Background building and scaling enterprise automation or intelligent automation capabilities.

Responsibilities

• Set and lead an enterprise automation and intelligent automation strategy that aligns to business priorities and delivers measurable value.
• Unite dispersed automation teams into a cohesive operating model, building trust, clarity, and shared accountability.
• Translate strategic goals into a prioritized, executable roadmap that balances speed, quality, risk, and scalability.
• Establish success measures that focus on outcomes, value realization, and sustainable adoption.
• Partner across clinical, operational, technology, and governance teams to drive alignment and shared ownership.
• Influence without authority by navigating a matrixed environment and driving progress through collaboration.
• Provide people leadership through coaching, talent development, and succession planning to build future-ready capabilities.
• Maintain working fluency in automation, AI, and software delivery to engage credibly with technical teams.
• Communicate complex concepts clearly, serving as a trusted voice with executives and enterprise stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Director