Business Technology Internship

AAA-The Auto Club Group

2d • Remote

About The Position

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Intern with the AAA The Auto Club Group (ACG) The ACG Internship Program aims to provide a rich, relevant, and rewarding experience for college students. Interns will have weekly touch-bases with the Internship Team and meet virtually with executives from around the organization. The goal of the program is to provide interns with the opportunity to connect, network, and grow as they work on department-specific projects. The experience is designed to enhance the skills and abilities of young professionals and identify future talent for our organization. In this position with the AAA ACG Business Technology Team, you will: Drive business results by collaboratively developing reporting dashboards, training AI tools, and processes improvement Broaden your knowledge and create meaningful connections by cross-collaborating among the many business lines of ACG in a wide range of marketing projects A DAY IN THE LIFE of a Business Technology Intern ACG is seeking a motivated student to join our team as a Business Technology Intern who will work with a small team to develop relevant and exciting technology projects to drive ACG forward on our various roadmaps. In this position, you will have the opportunity to: Assist with development and implementation of AI features and functionality to support our chat and omni channel strategies Process map back-office optimization opportunities and implement improvements through Salesforce

Requirements

• Must be: At least a junior, fully enrolled in a bachelor’s or master’s degree program at an accredited college/university, with a minimum 3.0 GPA
• Studying a field related to Software Engineering, Business Intelligence/Analytics, or Data Science
• Legally authorized to work in the U.S
• Must have: Skills: Strong interpersonal skills, communication skills (oral and written), organizational skills, and strong situational adaptability
• Strong analytical and critical thinking skills
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced, dynamic environment
• Ability to multi-task and appropriately prioritize tasks to ensure timely solutions to problems that meet business line goals
• Experience with PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)
• Proficiency with Excel and Data Analysis
• Knowledge of: Basic math calculations to accurately perform various types of transactions
• Basic Salesforce capabilities
• Ability to: Learn the full range ACG products, services and functions to perform the responsibilities of assigned job
• Assist internal/external client(s) in response to questions, requests and resolution of problems
• Gather data and prepare/track reports
• Assist and/or develop reports/presentations/recommendations for management review
• Communicate effectively with others in a work environment and with the public
• Work independently and on teams
• Drive business results by collaboratively developing reporting dashboards, training AI tools, and processes improvement
• Broaden your knowledge and create meaningful connections by cross-collaborating among the many business lines of ACG in a wide range of marketing projects

Nice To Haves

• Ability to learn and adapt to corporate cultures and processes and provide own relevant and effective experience and best practices
• Be comfortable in an environment where responsibilities are broadly defined, resources are limited, and collaboration is critical to success
• Ability to provide good service to internal and/or external customers
• Prior internship or project experience in a business analytics role
• Comfortable with ambiguity and iterative problem-solving
• Proficiency with Python, and C++
• Coursework, certification, or hands‑on exposure to Lean Six Sigma process improvement methodologies (Yellow Belt or higher)

Responsibilities

• Assist with development and implementation of AI features and functionality to support our chat and omni channel strategies
• Process map back-office optimization opportunities and implement improvements through Salesforce

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 1-10 employees