T-Mobile-posted 3 months ago
$20 - $23/Yr
Full-time
Atlanta, GA
5,001-10,000 employees
Telecommunications

The Specialist in Business Tech Support at T-Mobile is instrumental in providing advanced technical support and solutions for business technology systems. This role is crucial in troubleshooting and resolving complex issues that impact business operations, ensuring minimal downtime and maximum productivity. By collaborating with IT and business teams, the Specialist helps in optimizing technology infrastructure to meet current and future business needs. Their expertise supports the seamless integration of new technologies into existing systems, enhancing overall business efficiency. The Specialist's contributions are vital to maintaining T-Mobile's reputation for technological excellence and operational reliability.

  • Troubleshoots and resolves complex technical issues impacting business operations
  • Collaborates with IT and business teams to optimize technology infrastructure
  • Supports the integration of new technologies into existing systems
  • Ensures minimal downtime and maximum productivity of business technology systems
  • Maintains operational reliability and technological excellence
  • Enhances overall business efficiency through advanced technical support
  • Bachelor's Degree in Computer Science or Related Field (Preferred)
  • Less than 2 years providing technical support for IT equipment, software, and mobile devices (Preferred)
  • Less than 2 years advanced technical troubleshooting of desktops, laptops, and servers (Preferred)
  • Less than 2 years working with Microsoft Office 365 Services and various operating systems including Windows and Apple OS (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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