Business Systems Supervisor (08161)

State of Montana • Helena, MT

13h

About The Position

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant. To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Early Childhood and Family Support Division / Business Systems & Operations Bureau. The Business Systems & Operations (BSO) Business Systems Supervisor serves as a liaison between business stakeholders, project managers, and information technology staff to elicit, analyze, communicate, test, and validate requirements for new or changed business processes, policies, and information systems. The position will provide direct support for IT data systems, many of which utilize the Salesforce platform, utilized by the Division by 1) Overseeing the design, development, testing, and implementation of system changes or enhancements; 2) Analyzing data and communicating the results in narrative, quantitative, and visual content as necessary; and 3) Administering the security for data system applications. This position will supervise the Business Systems Unit to ensure decisions and actions are aligned with policies, laws, and best practices. As the unit supervisor, this position will perform management functions, including hiring, performance management, discipline, work distribution, and employee development. Why Join DPHHS Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Requirements

• Knowledge of information system analysis, design and development.
• Knowledge of the practice and principles of Joint Application Development (JAD) and User Acceptance Testing (UAT) and system validation.
• Strong analytical and critical thinking skills.
• Ability to interact with a diverse group, federal officers, staff, and subject matter experts.
• Bachelor’s degree in business administration, project management, computer science, database management, analytics, or related field.
• Five years of experience as a business analyst or related work.
• Two years of supervisory experience.
• Equivalent combinations of directly related education and experience may be considered on a case-by-case basis.

Nice To Haves

• Professional experience with the Department of Public Health and Human Services maternal and/or early childhood programs, or other related government social services.
• Experience with Microsoft SQL 2008 R2 or later, or another relational database
• Experience with Salesforce administration.

Responsibilities

• Overseeing the design, development, testing, and implementation of system changes or enhancements
• Analyzing data and communicating the results in narrative, quantitative, and visual content as necessary
• Administering the security for data system applications
• Supervise the Business Systems Unit to ensure decisions and actions are aligned with policies, laws, and best practices
• Perform management functions, including hiring, performance management, discipline, work distribution, and employee development

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level