Business Systems Manager (Salesforce & Manufacturing ERP)

Vogelsang • Ravenna, OH

3d • Remote

About The Position

We are hiring a Business Systems Manager to own and enhance our core enterprise applications, with Salesforce as the primary platform and a manufacturing ERP environment (proALPHA) as a key system of record.
This is a hands-on, mid-level role focused on Salesforce administration and development, ERP support, system integrations, and business process optimization. Infrastructure, networking, servers, and cybersecurity are handled by a dedicated internal resource—this role is application- and business-facing, not infrastructure-focused.
If you enjoy working closely with sales, operations, and leadership to turn business requirements into clean, scalable system solutions, this role is for you.

Requirements

• 5+ years in business systems, applications, or Salesforce-focused roles
• 3+ years of hands-on Salesforce administration and development experience
• Strong experience with Salesforce Flows, security model, reports, and dashboards
• Working knowledge of Apex and Lightning (LWC or Aura)
• Experience integrating Salesforce with ERP systems
• Ability to work directly with business stakeholders and leadership

Nice To Haves

• Hands-on experience supporting or integrating manufacturing ERP systems (proALPHA, SAP, NetSuite, Microsoft Dynamics, or similar)
• Salesforce certifications (Administrator, Platform App Builder, Platform Developer I)
• Manufacturing, distribution, or industrial industry experience
• Experience with CPQ, quoting, or sales operations tools
• Experience managing vendors or implementation partners

Responsibilities

• Own Salesforce administration and ongoing development
• Build and maintain Flows, validations, Apex, and Lightning components
• Manage Salesforce security, roles, permissions, and data model
• Create reports and dashboards for leadership and end users
• Lead Salesforce enhancements, releases, testing, and documentation
• Provide user support and training across sales, marketing, and operations
• Support and enhance the company’s ERP platform (currently proALPHA)
• Partner with operations, finance, and supply chain teams on ERP workflows
• Own integrations between Salesforce, ERP, and other enterprise systems
• Support ERP-related reporting, data accuracy, and process improvements
• Coordinate with ERP vendors and implementation partners as needed
• Act as the business-facing owner of enterprise applications
• Translate business requirements into scalable system solutions
• Identify automation and efficiency opportunities across departments
• Maintain a systems roadmap aligned with business priorities
• Collaborate with infrastructure/security teams to ensure compliant system usage

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• 100% remote work environment
• Salesforce training and certification support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed