Business Systems Coordinator

Augusta University • Augusta, GA

97d • $52,500 - $65,600

About The Position

The Business Systems Coordinator serves as a functional expert for our CRM system, and configures and executes email campaigns for multiple AU units under the authority of the EVP. This position acts as a subject matter expert on email campaign operations - to distribute, create, communicate, and apply best practices and learnings to continually improve results. The majority of the Business Systems Coordinator's day involves the successful planning, configuration, editing, quality assurance (QA), and deployment of, and reporting on contacts, accounts, constituent groups and email and text messaging campaigns. The coordinator is a multitasking self-starter with strong technical email production, project management, analytical, and communication skills. The coordinator works with a diverse group of individuals, including stakeholder relationship managers, writers, project managers, digital marketers, creative designers, outreach teams, and analysts.

Requirements

• Bachelors degree from an accredited college or university with at least three years of related experience OR Associates degree from an accredited college or university with at least five years of related experience.

Nice To Haves

• Bachelor's degree from an accredited college or university.
• Proficient with CRM, ERP systems (e.g. Salesforce -Marketing Cloud, SLATE, Banner, Axiom).

Responsibilities

• Build, QA, and deploy multiple email campaigns per week for various newsletters.
• Work with stakeholders to compile relevant content and assets while managing expectations and production schedules.
• Implement testing strategies, such as A/B testing, to optimize campaigns and programs.
• Follow quality assurance plans and protocol to ensure flawless execution and deployment.
• Implement deliverability and email rendering best practices.
• Maintain subscriber data, imports, and segmentation using a combination of tools and databases.
• Configure and maintain lists and data extensions.
• Configure and maintain queries and filters.
• Configure and maintain automations.
• Set up, configure, and manage marketing automation campaigns.
• Manage internal audience cross promotion using newsletter ads, onsite tools etc.
• Build web-based audience sign-up and marketing pages using web CMS, update and manage internal newsletter and account pages.
• Other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Teachers Retirement System (or Optional Retirement Plan)
• Earned vacation time
• Sick leave
• 13 paid holidays
• Tuition Assistance Program for full-time employees after 6 months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees