Business Systems Architect, Microsoft Dynamics 365

LifeNet Health•Virginia Beach, VA

12d•Hybrid

About The Position

The Business Systems Architect - Microsoft Dynamics 365 is responsible for designing and implementing optimized system solutions for designated Corporate Systems. This role serves as a partner to business units, translating operational needs into scalable, integrated system architectures. The Architect leads cross-functional initiatives, ensures alignment with best practices, and drives continuous improvement through thoughtful design, configuration, and implementation of technology solutions. The position requires strong analytical skills, technical fluency in designated application, and the ability to guide stakeholders through complex system transformations. Your work will have purpose every single day, contributing directly to life-changing outcomes.

Requirements

Bachelor’s degree
Five (5) years of work experience in designated software and/ or module.
Three (3) years of related information technology experience with analysis, validation, and documentation.
Communication Skills: Excellent verbal and written communication skills; ability to communicate effectively and build relationships with all professionals at different levels within the organization.
Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/ completeness and early/ on-time delivery.
Proficiency in Microsoft Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite.
Time Management: Ability to prioritize multiple, competing priorities and manage time/ workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/ pitfalls.

Nice To Haves

Bachelor’s degree in Information Systems, Computer Science, or a related Business discipline.
Software system certification: certification for relevant software.
One (1) year of experience in FDA regulated industry.
One (1) year of project management experience.

Responsibilities

Solutions Management & System Optimization: Designs solutions and configures/ develops applications to support day-to-day operations and business needs. Support ad-hoc requests as needed. Identify opportunities for process improvement and system enhancements.
Stakeholder Engagement & Requirement Analysis: Engages with stakeholders to gather and translate business requirements into functional and technical specifications. Understands business priority of requests and plans changes accordingly. Build strong relationships across departments. Communicates complex technical concepts clearly to non-technical audiences.
Customer Service/Incident Response: Troubleshoots and resolves system issues within the business community. Engages internal resource groups as needed to accomplish. Addresses emergency and/or urgent issues timely.
Change Management: Writes and approves validation deliverable documentation validation strategy documentation, testing plans and design documentation within software. Assists the business users with activities related to software change requests, including creation and execution of test scripts to test business functionality, establishment of training plans and creation of user training documentation.
Project Management: Defines, documents and manages project scopes, goals, priorities, deliverables and timelines that support business goals in collaboration with Senior Management and stakeholders.

Benefits

Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
Profit Sharing Plan- Share in the success you help create.
403(b) Retirement Plan- Invest in your future with confidence.
Paid Parental Leave- 6 weeks to bond with your newest family member.
Corporate Sponsored Events- Celebrate milestones and build connections.
Generous Paid Time Off- Because balance matters:
18 vacation days (based on position, tenure, and state laws)
9 sick days (subject to local and state regulations)
9 holidays (7 standard + 2 floating)
Flexible Work Program- For approved roles, how and where you perform best.
Tuition reimbursement- We invest in your growth and education.
Career & Leadership Development- Expand your impact and potential.
Wellness Program- Prioritize your health with holistic resources.
Employee Assistance Program (EAP)- Support for you and your household.
Incredible teammates- Collaborate with passionate, dedicated professionals.