RichRelevance-posted 7 months ago
Full-time • Mid Level
Oklahoma City, OK
101-250 employees
Telecommunications

The Business/Process/Systems Analyst will serve as a client partner to Manthan's clients, helping them understand and effectively use the company's products to drive positive business impact. This role will focus on enterprise applications, their integrations with business processes, and related analytics. A working knowledge of the supported business areas is expected, as the analyst will act as an advisor in business systems and process-oriented solutions.

  • Quickly learn Manthan product features and understand client's business and requirements
  • Perform business analysis activities for the Product Lifecycle, Supply Chain & technology areas, including requirements elicitation, tracking, clarification and communication, specification writing and validation of solutions, utilizing appropriate diagramming and documentation methodologies
  • Creation and execution of test plans and scripts in support of solution delivery
  • Testing solutions to verify requirements are met and working with developers to resolve issues and support once solutions are in production
  • Adhere & assist with change management, business process improvement and project management
  • Provide guidance to team members as a coach and mentor, in addition to task assignment and evaluation when appropriate
  • Collaborate with other IT and business resources to understand issues, plan work and deliver solutions.
  • Bachelor's Degree required
  • 6+ years directly related experience in an analyst capacity designing and implementing IT solutions on various platforms
  • Strong executive presence, presentation, and communication skills
  • Ability to work and coordinate with internal cross-functional teams
  • Proficiency in SQL
  • Experience and understanding of Agile, Scrum
  • Ability to communicate complex ideas and work effectively with people at all levels in the organization
  • Diagramming & Documentation techniques
  • Knowledge of Supply Chain or related Retail Practices
  • Business Analysis Certification preferred
  • Experience with Data visualization tools is a plus
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