Business Systems Analyst

Advarra

4d•$70,000 - $122,000•Remote

About The Position

The Business Systems Analyst will be a liaison between the business operating teams and the Business Systems team to understand business objectives and supporting processes and systems to effectively translate business needs into requirements for system implementations, integrations, enhancements or defect resolution. The Analyst must be able to understand the business, IT systems and technical issues, and to facilitate process mapping, problem solving and issue resolution. To be successful, the Business Systems Analyst will need to exhibit keen attention to detail, while remaining aware of broader objectives. Additionally, the role will need to exhibit excellent analytical acumen, documentation skills, and an ability to prioritize multiple timelines and competing goals.

Requirements

3+ years of relevant experience
Intermediate level of experience with MS Office and flowcharting tools
Strong business analysis, communication and presentation skills

Nice To Haves

Technical and analytical skills:
Solid understanding of software development life cycle (SDLC)
Familiarity with Agile and Waterfall methodologies
Possess foundational data analysis skills (Excel, SQL basics)
Proficient in writing detailed business and functional requirements
Strong understanding of process mapping
Ability to perform impact analysis and determine business benefits
Exposure to tools like Jira and Confluence
Understanding of basic IT terminology, system integrations, and data flows
Business and communications skills:
Clear written and verbal communication
Ability to translate business needs into process and system requirements
Strong listening and documentation skills
Detail oriented and organized
Curiosity to understand business processes and challenges/opportunities
Experience contributing to test planning and user acceptance testing (UAT)
Skilled at business case development and cost-benefit analysis
Characteristics:
Collaborative with a focus on business outcomes
Analytical thinker with a problem-solving mindset
Strong sense of ownership and accountability
Adaptable to changing priorities or needs
Good attention to detail
Ability to work through ambiguity to derive core business needs
Highly adaptable: ability to learn new processes and systems
Ability to understand business strategy and objectives to ensure system fit
Exercise judgment within defined procedures and practices to determine appropriate action
Ability to facilitate meetings and achieve desired outcomes

Responsibilities

Follow and optimize Business Systems processes, SOPs and SLAs.
Demonstrate key business analysis skills: elicit requirements utilizing various techniques, to include: interviews, document analysis, requirements workshops, surveys, business process flows, use cases, and end user task and workflow analysis.
Exhibit a strong customer-centered mindset with attention to process and system improvements to drive business outcomes.
Support team accountability for promised deliverables, project progress, successes, and failures.
Collaboratively share insights with peers and colleagues.
Escalate and qualify issues and risks related to work items, systems, or existing processes.
Understand, quantify and communicate business relevance and value to business teams.
Proactively identify and define system improvements, enhancements, and customizations to meet business needs.
Perform other job-related duties as assigned.