Business Systems Analyst

Highmark Health

35d•Onsite

About The Position

JOB SUMMARY Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen and must also pass a background check. This role supports key analytical aspects of the application product lifecycle, focusing on specific application components. The incumbent will leverage strong analytical and problem-solving skills to collaborate with internal customers, translating high-level business needs into detailed technical requirements. This includes developing business cases, gathering project specifications, and analyzing data to identify process improvement opportunities. The position requires excellent communication skills for active participation in Agile scrum teams, executing test cases, performing root cause analysis, and ensuring the quality delivery of solutions. A thorough understanding of end-system impacts and the ability to identify and resolve risks and defects are essential. This role also contributes to organizational knowledge, mentors junior resources, and supports continuous improvement within the team, utilizing report writing capabilities, SQL proficiency, strategic thinking, and Agile methodology expertise. Key Responsibilities: Collaborate with customers, Software Engineers, and Architects to define capability needs and deliver high-quality business solutions, creating and maintaining deliverables such as business vision, requirements, and user interface designs. Actively participate in the full software development lifecycle within Agile scrum teams, fulfilling roles such as Business Technical Analyst, User Interface Designer, or Tester. Support comprehensive requirements testing, including planning, scenario development, documentation, and defect management, to minimize production issues and analyze customer impacts. Ensure adherence to organizational standards and secure necessary approvals throughout the project lifecycle. Communicate effectively with team members, customers, and management, including conducting requirement walkthroughs, sprint reviews, reporting project status, and providing clear documentation. ESSENTIAL RESPONSIBILITIES Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. Support various aspects of requirements testing (e.g., testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned.

Requirements

Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen and must also pass a background check.
Minimum Bachelor's Degree in Business Management, Information Systems, or closely related field
3 - 5 years in IS/IT
Analytical Skills
Problem-Solving
Communication Skills
Report Writing
SQL
Agile Methodolgy
Agile Project Management

Nice To Haves

1 - 3 years in Lean/Six Sigma experience
1 - 3 years in the Health Insurance Industry
1 - 3 years in the Healthcare industry
Information Technology Infrastructure Library (ITIL)
The Open Framework Group (TOGAF)
Six Sigma
Project Management Professional (PMP)

Responsibilities

Collaborate with customers, Software Engineers, and Architects to define capability needs and deliver high-quality business solutions, creating and maintaining deliverables such as business vision, requirements, and user interface designs.
Actively participate in the full software development lifecycle within Agile scrum teams, fulfilling roles such as Business Technical Analyst, User Interface Designer, or Tester.
Support comprehensive requirements testing, including planning, scenario development, documentation, and defect management, to minimize production issues and analyze customer impacts.
Ensure adherence to organizational standards and secure necessary approvals throughout the project lifecycle.
Communicate effectively with team members, customers, and management, including conducting requirement walkthroughs, sprint reviews, reporting project status, and providing clear documentation.
Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions.
Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
Support various aspects of requirements testing (e.g., testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
Other duties as assigned.