Business Systems Analyst, UKG

RISE INC FAMILY•Mesa, AZ

About The Position

Acumen is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client's lives by what they do. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. The Business Systems Analyst (BSA) – UKG is the functional owner of UKG system behavior for timekeeping and payroll. This role is accountable for translating HR/Payroll policies, compliance requirements, and operational reality into accurate, auditable, and scalable configuration within UKG. The UKG BSA leads functional design, configuration governance, and UAT acceptance to protect payroll accuracy and reduce long-term vendor dependency.

Requirements

Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field (or equivalent experience)
Direct experience with UKG (multiple implementations strongly preferred)
5+ years of experience in business systems analysis and/or enterprise SaaS platform configuration ownership (timekeeping/payroll strongly preferred)
Demonstrated experience translating policy and operational workflows into system rules/configuration with strong attention to auditability and risk
Experience leading functional testing/UAT (scenario design, defect triage, go/no-go readiness)
Strong analytical and problem-solving skills; ability to diagnose issues at the configuration/workflow/data level
Excellent communication and stakeholder management skills, including ability to push back respectfully and arbitrate tradeoffs
Ability to work independently and as part of a cross-functional team

Nice To Haves

Experience supporting multi-state operations and/or compliance-heavy environments
Familiarity with payroll/tax/GL impacts and reconciliation concepts (functional understanding)
Experience with change governance and release management in SaaS enterprise platforms
Experience creating durable documentation standards for configuration and system behavior
Experience working with cross-functional teams in a tech and healthcare environment

Responsibilities

Own end‑to‑end UKG configuration across timekeeping, pay rules, accruals, payroll calendars, and retro logic
Design and maintain calculation rules that correctly interpret worked time, premiums, and policy exceptions
Serve as final authority on how business requirements are implemented in UKG
Ensure predictable payroll outcomes through deliberate configuration and testing
Own payroll close mechanics, cutoff rules, and audit checkpoints
Partner with Payroll Ops and Tax to prevent defects before they reach production
Translate HR policies into accrual engines that balance compliance with operational reality
Own balance logic, caps, resets, carryover, and corrections
Minimize manual adjustments through system‑first design
Own functional logic for inbound and outbound integrations (EVV, rates, benefits, GL, tax files)
Validate mapping, assumptions, and downstream impact of changes
Ensure failures are visible, explainable, and resolved quickly
Design UAT scenarios that reflect real‑world payroll risk
Define pass/fail criteria and approve or reject releases
Lead change impact analysis and configuration documentation
Establish and enforce UKG configuration standards and guardrails
Reduce vendor dependency through internal expertise
Continuously simplify and harden the platform as programs scale
posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.