Business Systems Analyst (Senior) Online Banking

Techstra Solutions • Pittsburgh, PA

5d • Onsite

About The Position

In the Business Systems Analyst (BSA) role, you will translate high-level retail banking product visions into actionable technical specifications, navigate complex data structures using SQL, and lead the integration of Agentic AI to automate customer workflows and internal processes. As a senior member of the team, you will ensure offshore development partners have clear requirements to deliver high-quality code in an Agile environment.

Requirements

• 5+ years in Online/Digital Banking, understanding PCI compliance, security, and transaction processing.
• Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
• Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and their application to banking "agents."
• High technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
• Proven track record of working with offshore/onshore models to drive project velocity.
• 8+ years of total experience as a BSA or Systems Analyst in a large-scale enterprise environment.

Responsibilities

• Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
• Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
• Data Modeling & SQL: Perform deep-dive data analysis and mapping. Write complex SQL queries to validate data integrity and define data models for new banking features.
• AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
• Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walkthroughs and ensuring clear communication across time zones.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed