The Business Systems Analyst IV will utilize their consultative abilities to make recommendations on tasks and techniques used to work as a liaison between technology and business side stakeholders with the goal of driving the delivery of new and enhanced processes, products, and services on time and within budget. Day in the Life: Create, refine, and maintain the User Stories/Requirements for a project, map the user stories to features, develop epics and features, define the acceptance criteria, and lead story estimations. Maintain, manage, and refine a prioritized backlog in partnership with the Product Owner. Advise the team members on Agile (Scrum or Kanban, as applicable) best practices and analysis techniques & tools. Utilizes advanced techniques to encourage cross functional team collaboration and creates an environment of open and honest communication to help the team embrace changes, manage complexities, meet deliverables and deadlines on medium to large projects. Facilitates high-level meetings and workshops with stakeholders and executives to discuss overall project and business strategies and roadmaps. Analyzes emerging technologies and tools including API and data technologies in order to translate technical jargon between the Product Owner, QA analysts, developers and the stakeholders of the business so that all partners are working towards a common goal. Utilizes advanced emotional intelligence skills and active listening skills when communicating and building relationships with multiple stakeholders and vendor partners. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences, asks good questions, and gives appropriate context and details when speaking. Strategically leads research and analysis to identify trends, patterns, and insights that aid in the decision making process of senior leaders and executives. Ensure compliance with all the audit requirements of the company. Collect, compile, and analyze data from various sources to identify trends, patterns, and insights that can inform decision-making, then has the ability to present these findings to leadership teams. Create complex SQL queries and help map the data elements as needed, collaborate with multiple stakeholders to elicit requirements and lead story estimation for data or application development projects. Develop expertise in systems’ gap and impact analysis to eliminate product inefficiencies. Lead department initiatives with limited supervision. Provide mentoring and training to junior team members. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Senior
Education Level
Bachelor's degree
Number of Employees
1,001-5,000 employees