Business Systems Analyst III

MedImpact Healthcare Systems, Inc.-posted 3 months ago
Full-time • Mid Level
Onsite • San Diego, CA
5,001-10,000 employees
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The Business Systems Analyst is a liaison between the clients, business stakeholders, and the Information Technology department to ensure clear communication and understanding of business requirements and change requests around Medicare Part D programs and services. The position is responsible for reviewing, analyzing, and evaluating complex business systems and user needs. Formulates systems to parallel overall business strategies; collaborates with the business and technology stakeholders to prioritize initiatives and backlog items for the product line scrum team; produces the detailed description of user stories, business and functional requirement artifacts; works with ScrumMaster and development team to deliver the desired technology capabilities in timely manner by practicing agile and iterative improvement software development methodology.

  • Collaborates with business stakeholders to understand and document user stories and business requirements in details to be actionable and traceable for the technology teams to deliver in timely manner.
  • Translates business requirements into detailed and actionable functional specification document that includes system requirements, flow charts, report mock-ups, and business rules for development team.
  • Facilitates design sessions with the business and technical resources to ensure that the solutions meet the needs of the business and operational excellence.
  • Consults with technical teams on design and database issues.
  • Assists the technical teams on product and database design as an advocate of both end users and technology teams.
  • Utilizes advanced SQL programming skills to analyze large datasets, extracts meaningful insights, and contributes to data-driven analysis and actionable business requirements outcome.
  • Develops project plans, prioritize project tasks, and provides regular status updates on initiative progress to the stakeholders and management.
  • Coordinates and responds to requests for changes from original specifications.
  • Removes impediments and fosters a collaborative, high-performing team environment.
  • Promotes continuous improvement through regular retrospectives and feedback loops, leads by example to establish the self-service capable and comprehensive knowledge base and documentation in Confluence and prompt the knowledge sharing across the team.
  • Collaborates with other Scrum Masters and stakeholders to coordinate dependencies and achieve the alignments according to the priorities.
  • Works with QA team and the business stakeholders to conduct thorough data validation and quality assurance and ensure the integrity and quality of delivered technology capabilities.
  • Acts a strong advocate for creating automated, streamlined and self-service capabilities to enhance efficiency and accuracy as well as eliminate manual procedures and operations.
  • BS/BA and 4+ years’ experience or equivalent combination of education and experience
  • Strong proficiency in advanced SQL query skills for reporting and data analysis techniques.
  • Excellent communication and interpersonal skills to facilitate effective collaboration and documentation.
  • Ability to manage competing priorities and adapt to changing requirements in a dynamic environment.
  • Knowledge and proven proficiency in MS Office, MS Project, MS Visio (or Miro), SharePoint, Atlassian JIRA and Confluence.
  • Excellent customer service skills and interpersonal communication skills (listening/verbal/written).
  • Working knowledge of software development life cycle (SDLC).
  • Good understanding of supported MedImpact products and services from a business and technical perspective.
  • Good project planning skills (creation and definition)
  • Negotiation skills
  • Business requirements gathering and elicitation techniques
  • Use Case Modeling & Solutions requirements
  • Activity and Swim Lane Diagrams
  • Conflict management skills
  • Leading and facilitating meetings
  • Interviewing skills to understand customer needs
  • Good interpersonal and communications skills (written/verbal)
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to write speeches and articles using original or innovative techniques or style.
  • Certified Business Analysis Professional preferred.
  • ScrumMaster certification preferred.
  • Medical
  • Dental
  • Vision
  • Wellness Programs
  • Paid Time Off
  • Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus
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