Business Systems Analyst III - Epicor

Hanger, Inc.

81d • $90,000 - $115,000

About The Position

We are seeking a Business Systems Analyst III - Epicor. This role is responsible for driving ERP initiatives across a multi-site, multi-national environment, ensuring system accuracy, optimizing business processes, and delivering scalable solutions. The ideal candidate will serve as a subject matter expert and technical lead, collaborating with cross-functional teams to support business growth and operational excellence. The ideal candidate will be located in South Bend, Indiana or within a commutable distance. Remote applicants accepted.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or commensurate experience.
• 5+ years of experience with Epicor ERP.
• Strong proficiency in C#, .NET, SQL, BAQs, BPMs, and SSRS.
• Demonstrated experience in ERP customization, integration, and technical support.
• Excellent problem-solving, communication, and project management skills.
• Experience working in a manufacturing or distribution environment is a plus.

Nice To Haves

• Experience with remote collaboration tools (e.g., ServiceNow, Jira, Confluence).
• Experience working in Agile or Scrum teams.
• Excellent written and verbal communication skills.
• Proven ability to collaborate effectively across time zones and cultures.
• Strong problem-solving and critical-thinking skills.
• Experience in customer-facing technical roles or technical support.

Responsibilities

• Design, develop, and manage product configurators within Epicor ERP.
• Champion data integrity and enforce clean data practices across all ERP systems.
• Utilize Epicor tools including REST API, Service Connect, and Data Management Toolkits for efficient data migration and system interaction.
• Provide technical leadership in a multi-site, multi-national Epicor ERP environment.
• Collaborate with business users, project managers, and IT stakeholders to ensure successful project execution.
• Analyze and improve business processes to enhance ERP functionality and user experience.
• Maintain expert-level knowledge of Epicor capabilities and ensure optimal utilization of current and new features.
• Partner with departments including Sales, Operations, Finance, and Supply Chain to align ERP solutions with business needs.
• Support the development of SOPs and lead change management and user training initiatives.
• Create and maintain detailed technical documentation, including process flows, data mappings, and integration architecture.
• Design, develop, and deploy customizations using C#, .NET, BAQs, BPMs, SSRS Reports, and APIs within Epicor.
• Enhance dashboards and data models to meet evolving business requirements.
• Architect and implement integrations with third-party platforms such as EDI, Magento, and Salesforce.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree