Business Systems Analyst II

Centene Corporation

2d•$87,000 - $161,300•Hybrid

About The Position

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Drives the collaboration with business and IT stakeholders in software and asset management to translate complex business requirements into comprehensive functional and non-functional technical specifications, ensuring alignment with strategic goals and solution design. Assist departments with their software and asset management

Requirements

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 – 6 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Nice To Haves

Experience with client-side software, asset management or service desk

Responsibilities

Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Interprets user requirements into feasible options and communicate these back to the business stakeholders
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
Plans and coordinates user acceptance testing (UAT)
Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business
Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation; provide help desk support; train users
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Involved in clarifying requirements and implementing solutions that meet the business needs
Documents business requirements and potential solutions for system functionality and reporting needs
Performs other duties as assigned
Complies with all policies and standards