Business Systems Analyst I

Avantor • Devens, MA

1d • $52,000 - $83,950 • Onsite

About The Position

The Opportunity: Avantor is looking for a Business Systems Analyst I to join our team! This role may be based onsite at one of the following locations: Devens, MA, Valencia, CA, or Barrington, IL. How you will thrive and create an impact The Analyst I collaborates with cross-functional teams to deliver data-driven insights and drive process improvement initiatives across the Avantor Fluid Handling organization. This role supports ERP initiatives through process enhancements, system improvements, and active participation in the evolving Center of Excellence (CoE) across the Avantor Fluid Handling and Masterflex organizations, while operating with moderate autonomy and alignment to Avantor iCARE values. Avantor®, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.

Requirements

• Bachelor’s degree and/or equivalent experience, education and training
• Minimum 2 years of experience supporting ERP or enterprise business systems
• Open to supporting complex org structures (e.g., hierarchical, functional, matrix)
• Eager to gain proficiency with client management, resolving internal customer needs and providing recommended solutions
• ERP or enterprise systems experience (e.g., Epicor, SAP, Workday, Exact)

Nice To Haves

• Training, documentation, or facilitation experience
• Ability to balance hands on technical and social aptitude working with multi-tiered stakeholders
• Self-motivated, attention to detail
• Willingness to lead

Responsibilities

• Business support partner for the Epicor ERP system, ensuring collaborative, efficient use within the system.
• Analyze business requirements and translate them into Epicor ERP configurations, reporting solutions, and system enhancements.
• Support day-to-day Epicor ERP operations, including troubleshooting system issues, resolving cross-functional data discrepancies, and coordinating fixes with IT or technical teams as needed.
• Assist with testing, validation, and deployment of Epicor system updates, enhancements, and process changes.
• Embody ABS methodologies to troubleshoot in collaboration with internal teams (IT, Business Intelligence) and external teams (vendor partners, project/program consultants).
• Deliver training and development updates to end users via online learning center, Viva Engage and email.
• Fulfill project resource/coordination support when needed.
• Partner with Subject Matter Experts (SMEs).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees