Business Systems Analyst, Guidewire BillingCenter

Kemper • Birmingham, AL

286d • $77,100 - $128,500

About The Position

Kemper is seeking an experienced Guidewire BillingCenter Business Systems Analyst. Be part of a team focused on collaboration with developers, testing analysts and stakeholders to deliver on product and program requirements for Kemper’s usage of Guidewire BillingCenter. Accountable for small to medium size projects, this role will actively participate and interact to understand business needs, identify the best solutions, lead change management activities, and support application configuration.

Requirements

• 5 years of business systems analyst experience required.
• Minimum of 2 years of extensive business systems analyst experience with Guidewire Insurance Suite; including at least 2 recent years of on-going experience with Guidewire BillingCenter.
• Expert knowledge of P&C Insurance.
• Non-standard Auto Insurance experience preferred.
• Must be proficient with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis.
• Advanced knowledge of systems development lifecycle activities.
• Strong design/configuration experience within Guidewire BillingCenter.
• Guidewire BillingCenter configuration testing skills.
• Expertise in post-production monitoring and support.
• Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience.
• Current expertise using JIRA/Confluence.

Nice To Haves

• ServiceNow and AWS knowledge is a plus.

Responsibilities

• Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter.
• Liaison with business for IT portfolio coordination.
• Perform systems analysis and development of technical design documents.
• Research and develop functional design documents.
• Provide detailed inputs to application testing and support user acceptance testing.
• Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation.
• Lead moderately complex change management activities, including training, process improvements, documentation support, and production readiness activities.
• Lead analysis, design, implementation, and testing of BillingCenter configuration.
• Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve.
• Perform procedural duties within standardized practices, where applicable.
• Comply with and support all corporate, department and security policies and procedures.
• Conduct production activities such as triage, troubleshooting, data analysis, product and compliance requests.

Benefits

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees