Business Systems Analyst - Data and Analytics

Travelers • Hartford, CT

17h

About The Position

This Business Analyst role in Personal Insurance Data & Analytics supports the Agile Product Owner in delivering data solutions for critical data and analytics capabilities and deliverables. The ideal candidate will bridge business needs and technical implementation by gathering, clarifying, documenting, and refining data and reporting requirements for Personal Insurance auto and property initiatives. The Business Analyst will serve as a data translator, querying and analyzing data to perform profiling and support reporting needs, while helping business stakeholders understand and effectively use data. This role requires comfort with data quality and data management concepts and a strong attention to detail to help ensure the delivery of accurate, valuable reporting solutions that align with business objectives. - Responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Must be able to work with a diverse stakeholder group, identify areas of contention and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. - Successfully transition to unfamiliar business and systems domains with minimal guidance. - Does not typically lead others. May act as a team lead on small to medium sized initiatives. May provide limited coaching to less experienced analysts.

Requirements

• One year of experience in Business Systems or equivalent.
• High school diploma or equivalent.
• Three years of experience in Business Systems or equivalent.
• SQL / Query experience or training strongly preferred.
• Data and/or analytic experience preferred.
• Bachelor's degree in Business, MIS, or other related field.
• Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Facilitation (Intermediate): Uses and adjusts style and technique to assist group process and understanding.
• Communication (Intermediate): Demonstrates effective verbal, written, and listening communication skills.
• Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
• Relationship Management (Intermediate): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
• Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
• Technology (Basic): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools).
• Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively.
• Change Management / Resilience (Intermediate): Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives.

Nice To Haves

• SQL / Query experience or training strongly preferred.
• Data and/or analytic experience preferred.

Responsibilities

• Responsible for the success of the Requirements Definition Process for assigned work with general supervision;.
• Elicit, analyze, specify and communicate business, system and implementation requirements.
• Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.
• Work with stakeholders to prioritize requirements effectively based on business value, risks and constraints.
• Effectively communicate requirements conflicts to project leads, assist with conflict resolution.
• Ensure that requirements are understood and approved by all stakeholders.
• Manage requirement traceability and changes throughout the project lifecycle.
• Ensure the test strategy and test plans adequately cover the requirements.
• Assist in defect resolution.
• Measures and tracks quality of business analysis work.
• Participate in determining how requirements will be approached and managed for a particular project following enterprise and division best practices.
• Work with project leads to develop requirements work plans, identify task dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities.
• Identify, refine, and accurately articulate the business objectives and value proposition of assigned initiatives.
• Bring alternative perspectives and influence consensus among stakeholders.
• Effectively verifies and validates requirements; ensures that all requirements support the delivery of business value, fulfills goals and objectives, and meets a stakeholder need.
• Continuously strive to improve understanding of requirements techniques, processes and deliverables required to support successful project delivery.
• Embrace feedback and opportunities for process improvement.
• Simultaneously support multiple initiatives as assigned.
• Perform other responsibilities as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level