Business Systems Analyst (Customer Master Data Product Owner)

NetApp, Inc. • Durham, NC

86d • $136,000 - $202,400

About The Position

NetApp, Inc. is seeking a highly motivated individual to join our Enterprise Data & Analytics (EDA) team as a Customer Master Data Product owner. This position will play a critical role in driving the success of our Customer and Contact related applications, products and services by collaborating with cross-functional teams to deliver high-quality solutions that meet business needs and align with both industry best practices and internal standards.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Over 2 years of prior experience as a Product Owner or similar role in a data-driven environment
• Hands-on Involvement with vendor Customer / Company Master Data solutions and concepts (Oracle Fusion Applications preferred)
• Strong understanding of delivery lifecycle and agile methodologies
• Must be self-motivated, team oriented and possess strong communication and interpersonal skills
• Strong problem-solving and analytical skills
• Experience with SQL, relational databases, and working with large complex data set
• Familiarity with data governance, data quality and compliance standards
• Detailed involvement with BI / Reporting tools; Power BI, Oracle BI Publisher, and Oracle OTBI preferred

Responsibilities

• Analyze processes and data, making recommendations for improvements based on industry trends and professional business knowledge.
• Collaborate with stakeholders and Product/Enterprise Architects to define and maintain the product roadmaps for each of the applications, platforms and technologies part of the portfolio, ensuring alignment with business and IT goals and objectives.
• Gather and refine requirements, ensuring they are well-documented and aligned with the overall product vision. Responsible for managing backlog prioritization.
• Partner with Enterprise, product architects, and other technical teams to verify design and solutions meet business requirements and IT roadmaps.
• Ownership of release planning, definition of major project milestones, and overall delivery execution. Ensure that deliverables meet the required quality and align with established standards and committed timelines.
• Perform regular and consistent communication with business and IT stakeholders, providing regular updates on project status, risks, and issues.
• Engage in incident management, ensuring timely resolution of issues and continuous improvement of product stability and performance.
• Collaborate with Data Governance team members to monitor and improve data quality with the associated domains/applications.
• Maintain current product documentation including functional specifications, solution designs, data models, as built diagrams, integration diagrams, data integration mappings etc.

Benefits

• Health Insurance
• Life Insurance
• Retirement or Pension Plans
• Paid Time Off (PTO)
• Various Leave options
• Performance-Based Incentives
• Employee stock purchase plan
• Restricted stocks (RSUs)

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees