Business Systems Analyst, Consultant

BSCEl Dorado Hills, CA
113d

About The Position

The Platform Strategy and Operations Team is focused on optimizing Salesforce solutions and maximizing value across the enterprise. Salesforce is an enterprise platform targeted to help accelerate our transformation program, enable innovation, and help realize our vision for a reimagined healthcare system. Our team works cross-functionally to link our key business strategies and initiatives with our platform roadmap and day-to-day operations. We are responsible for driving critical business and vendor alignment, defining and executing the enterprise product roadmap, and maintaining operational excellence. The Business Systems Analyst Consultant, reporting to the Platform Strategy and Operations Team's Sr Manager, will play a key role in the digital transformation of Blue Shield of California’s sales and enrollment experience. This hands-on role will be accountable for collecting and rationalizing business requirements, creating future state designs, writing user stories and more across various business areas.

Requirements

  • Experience with Salesforce solutions and enterprise platforms.
  • Strong analytical skills to collect and rationalize business requirements.
  • Ability to create future state designs and write user stories.
  • Experience in digital transformation projects, preferably in healthcare.

Nice To Haves

  • Experience in the healthcare industry.
  • Familiarity with agile methodologies.
  • Strong communication and collaboration skills.

Responsibilities

  • Optimize Salesforce solutions to maximize enterprise value.
  • Link key business strategies and initiatives with platform roadmap and operations.
  • Drive business and vendor alignment.
  • Define and execute the enterprise product roadmap.
  • Maintain operational excellence.
  • Collect and rationalize business requirements.
  • Create future state designs.
  • Write user stories across various business areas.
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