About The Position

In this role, you will act as a vital bridge between business stakeholders and technical teams, translating complex business needs into practical, efficient system solutions. You will analyze current processes, identify opportunities for improvement, and collaborate with IT, developers, and QA teams to implement solutions that drive organizational goals. This position offers exposure to cross-functional teams and a variety of projects, enabling you to influence business outcomes and improve operational efficiency. Ideal candidates are detail-oriented, analytical, and skilled at stakeholder communication. You will work in an environment that values collaboration, innovation, and continuous improvement.

Requirements

  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field
  • 3–6 years of experience as a Business Analyst or Business Systems Analyst
  • Strong understanding of SDLC, Agile, and/or Waterfall methodologies
  • Experience with requirements gathering, process modeling, and system analysis
  • Proficiency with tools such as JIRA, Confluence, Visio, Lucidchart, or similar
  • Excellent analytical, problem-solving, and communication skills
  • Ability to manage multiple priorities and work effectively with cross-functional teams

Nice To Haves

  • Experience with ERP, CRM, or enterprise applications
  • Knowledge of SQL or reporting tools
  • Agile/Scrum or CBAP certification
  • Domain-specific experience

Responsibilities

  • Gather, analyze, and document business requirements using interviews, workshops, and process reviews
  • Translate requirements into functional specifications, user stories, and use cases for technical teams
  • Collaborate with IT, developers, and QA teams to design, implement, and test system solutions
  • Recommend process and system improvements to enhance efficiency and effectiveness
  • Support user acceptance testing (UAT), defect resolution, and post-implementation activities
  • Maintain clear documentation including BRDs, FRDs, process flows, and data models
  • Act as a liaison between business users and technical teams throughout the project lifecycle
  • Assist with change management, training, and adoption of new systems

Benefits

  • Competitive salary and performance-based incentives
  • Health, dental, and vision insurance coverage
  • 401(k) plan with company contribution
  • Paid time off and professional development opportunities
  • Flexible work arrangements and supportive environment
  • Opportunities to work on cross-functional projects with exposure to business and technical teams
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