Business Support Specialist

City of Kyle (TX) • Public Safety Center, TX

349d • $24

About The Position

Under limited supervision, provides various professional and administrative support on projects by researching and compiling data to improve business operations and efficiency. The position involves scheduling and coordinating meetings, creating and maintaining files, ordering office supplies, reviewing payroll information, serving as a point of contact for city council agenda requests, coordinating with the Procurement Division, producing reports related to purchases, diagnosing and resolving problems, and providing high-quality customer service to support end-users.

Requirements

• Graduation from an accredited high school or equivalent.
• Five (5) years experience in a field related to the job.
• Any combination of education and/or work experience will substitute for minimum qualifications.

Responsibilities

• Schedules and coordinates meetings and appointments.
• Creates and maintains files, documents, records, memos and reports.
• Orders and receives office supplies, ensures invoices match deliveries, notifies appropriate personnel of discrepancies.
• Reviews and reconciles payroll information and reports to ensure accuracy prior to processing.
• Serves as point of contact for Kyle City Council agenda requests initiated from the Administrative Services Department.
• Coordinates with Procurement Division to receive requests for solicitations, proposals, and qualifications related to city purchasing.
• Produces reports related to credit card purchases and purchase orders.
• Conducts and coordinates logging of issues, diagnoses and resolves problems and escalates problems to the appropriate level.
• Provides high-quality customer service to support end-users in-person, on the phone, by e-mail, by instant message, or by a case management system.
• Provides administrative support, such as general human resources requests, purchasing requests, or other general requests from customers.
• Implements and monitors the use, privacy, and confidentiality policies.

Benefits

• Competitive salary and benefit package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED