BUSINESS SUPPORT REP
About The Position
The primary focus of a Business Development Support Representative (BDSR) is to support the Business Development Representative and the Service Manager, handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical. The BDSR will have an opportunity to train towards outside Business Development.
Requirements
- Business to business sales experience
- 1-2 years inside sales, customer service, telemarketing, or phone support experience
- Experience using Outlook, Excel, data base software, NetSuite is preferred
- Experience selling product or service over the phone
- One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.
Nice To Haves
- Past experience in selling technical products is a plus
Responsibilities
- Generate outbound business development sales calls to prospective customers
- Identify and resolve problems in a timely manner
- Answer any inbound Sales call and assist customers with their needs
- Manage orders with correct pricing and product availability
- Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams
- Attends new product training as needed
- Develop and implement plans and strategies for quickly developing their Sales territory
- Articulate the value proposition of our products and services to convert prospects to customers
- Proven success in ability to close new business
- An understanding of radio concepts and a moderate understanding of general wireless technology
- Occasionally travel with other Sales Representatives on Sales calls
- Other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees
