Bank of America-posted 13 days ago
$97,000 - $139,800/Yr
Full-time • Mid Level
Onsite • Jersey City, NJ
5,001-10,000 employees

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met. Job Profile Summary: The Business Support Manager function within GMT functions as an interface between the central teams (Business Mgmt., Governance, Finance and Op Risk Mgmt.) Focus of role is on headcount, resource and vendor management (invoice processing) as well as operational risk tracking and audit progress/application status tracking/organizational best practices/general portfolio requests. Supporting remediation efforts on non-adherence to Third party controls, carrying out data analysis as and when required. Manages diverse administrative functions relating to Global Markets Third Party Financial routines. Functions managed may include financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects , new onboarding activities. Requires knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. There will be ad-hoc requirements to support non-adherence to Third party controls.

  • Leads communication, coordination and connectivity across the leadership team
  • Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes
  • Drives the successful execution of team events and routines, including logistics, communications and gathering feedback
  • Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities
  • Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes
  • Assists senior executive and team with a full range of engagements, including process improvement and project initiatives
  • Provides oversight of key deliverables and validates accurate and timely completion
  • Support Third party financial management and controls, forecasting, cost allocation and actual spending reporting, including GMT and LOB paid engagements.
  • Collaboration with: Finance team, FRAC team, Economic Team, BSMs, Elevated Procurement Team, Professional Service Team, Procurement Team, AP Team, FG Team.
  • Analyze third-party spend and risk data to identify opportunities to reduce cost and risk
  • Forecasting
  • Accounting
  • GEP Smart
  • Appian
  • CAFA
  • Excel Reconciliation
  • Fieldglass
  • Knowledge of Third party metrics
  • CM
  • Adaptability
  • Administrative Services
  • Attention to Detail
  • Collaboration
  • Written Communications
  • Analytical Thinking
  • Continuous Improvement
  • Problem Solving
  • Project Management
  • Relationship Building
  • Data Collection and Entry
  • Data and Trend Analysis
  • Executive Presence
  • Planning
  • Policies, Procedures, and Guidelines Management
  • Bachelor's Degree or Equivalent Professional Experience
  • Knowledge of third-party cyber routines, vendor management activities and Third-party applications or Application support
  • Attention to Detail
  • Collaboration Prioritization
  • Problem Solving
  • Active Listening
  • Critical Thinking
  • Oral/Written Communications
  • Third Party Risk Management
  • Understanding of exit strategy plans
  • Knowledge of AI to build automated reporting and analytics
  • Expertise in Excel & analytical skillset, GM domain knowledge
  • This role is eligible to participate in the annual discretionary plan.
  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
  • This role is currently benefits eligible.
  • We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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