Business Support Manager - Global Information Security

Bank of America • Chicago, IL

1d • $97,000 - $139,800 • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Responsible for the coordination and delivery of Business Support functions, including senior leadership routines, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises. Coordination of certain projects, associate training, service quality, process improvements, business continuity, or communication.

Requirements

• 3-5 years of experience with finance, HR and business management processes
• Strong Business Partnership Skills – Able to build broad-based business relationships across the organization using influencing skills while resolving conflict with minimal noise
• Strong analytical, financial management and organizational skills with a focus on attention to detail
• Strong communication skills, both written and oral
• Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of understanding
• Strong business acumen, specifically in supporting a technology organization
• Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
• Strong organizational and workload management skills, operating with a sense of urgency, ability to prioritize own work and reprioritize when necessary
• Adaptable to change

Responsibilities

• Supports COO and Senior Leadership team, acting as central point of contact for senior leadership routines and activities, leading efforts across the Global Info Security organization and directly supporting Senior Leadership priorities
• Ability to influence, develop and document the end-to-end strategy and ensure tactical priorities are met, as a result of ongoing business needs
• Ability to interact with various levels across the organization to understand and deliver upon strategic work efforts and business presentations
• Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities
• Effective project/program management and ability to collaborate, manage, and expand relationships across the organization
• Lead ad-hoc requests as needed for meetings, business presentations, reporting, etc.
• Provides oversight on key deliverables and ensures they are completed on time and accurately
• Lead and coordinate project and/or process improvement activities
• Develop/produce operational metrics
• Interacts with various partners, finance, program management, HR, etc.
• Ability to handle multiple priorities in a fast-paced environment
• Highly organized with keen attention to detail, confident enough to raise questions and escalate when necessary

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed