Business Support Manager II - Wealth Management Technology

Bank of America • Pennington, AL

1d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers. Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. Business Support Manager who will provide traditional business support to an executive within Wealth Management Technology, including, but not limited to: financial management oversight, resource strategy, talent planning, leadership meeting planning and execution, team routines, workspace governance and organizational health. This role will partner with a technology executive in WMT to analyze funding (base + initiative) to drive business decisions; coordinate corporate forecasting process and ongoing headcount estimation in partnership with Finance and forecast practitioners; ensures consistent practices around key processes and serves as the point person for coordination of business activities including financial control/budgeting, personnel processes, workspace, resource strategy, hiring and communication; articulates risks and opportunities to forecast; and conducts ad-hoc analysis and reporting on a range of topics as needed.

Requirements

• Candidates should have a minimum of 5 years of experience with financials oversight
• Strong analytical, financial management and organizational skills with a focus on attention to detail; background in financial reporting
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input and when to act independently
• Excellent written & verbal communication skills and executive presence
• Advanced/Expert MS Office skills, especially Excel and PowerPoint
• Extremely organized/excellent time management skills
• Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
• Experience with tools such as Excel, PowerPoint, and PMMT
• Prior experience in finance or business support preferred
• Prior experience handling multiple facets of an end-to-end business: financial management, project management, governance, operations and technology management, and strategy initiatives preferred
• Critical Thinking and Acting with Integrity
• Bachelor’s degree or equivalent work experience

Nice To Haves

• Prior experience in the following: business support, exposure to corporate forecasting, knowledge of project management.
• Prior experience handling multiple facets of an end-to-end business: technology financial management, initiative planning, project management, governance, risk, operations and technology management, and strategic initiatives

Responsibilities

• financial management oversight
• resource strategy
• talent planning
• leadership meeting planning and execution
• team routines
• workspace governance
• organizational health
• analyze funding (base + initiative) to drive business decisions
• coordinate corporate forecasting process and ongoing headcount estimation in partnership with Finance and forecast practitioners
• ensures consistent practices around key processes and serves as the point person for coordination of business activities including financial control/budgeting, personnel processes, workspace, resource strategy, hiring and communication
• articulates risks and opportunities to forecast
• conducts ad-hoc analysis and reporting on a range of topics as needed

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
• Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees