Business Support Associate-Philadelphia

TEKsystems • Wayne, PA

319d • $21

About The Position

The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to contract employees, clients, corporate, center, and internal partners. This is a customer-facing role that will require ongoing support of customer interactions, as well as problem resolution, along with maintaining general office operations.

Requirements

• 1 + years' experience in a customer service related position.
• Associates degree or two years of applicable experience in customer service.
• Thorough knowledge of business policies and operational practices.
• Excellent written/oral communication and interpersonal skills.
• Strong decision-making ability.
• Ability to build strong partnerships with all customers.

Nice To Haves

• Prior internship or work experience in customer service or a business environment.

Responsibilities

• Support consultant in person onboarding activities utilizing Office Visit calendar in ACT.
• Conduct internal employee onboarding process start to finish.
• Submit weekly payroll for internal employees.
• Provide general business support to Director of Branch Operations or Office leader.
• Provide outstanding front office customer service (telephone and reception area).
• Maintain outstanding levels of administrative support to all internal and external employees.
• Serve as point of contact for TEKsystems real estate communications.
• Manage office purchasing (P-card reconciliation) and vendor management.
• Provide education and support to field office producers around critical consultant operational processes.

Benefits

• 401(k) company matched retirement savings plan.
• Paid time off.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree