Business Supervisor, Schiaparelli

Saks Fifth Avenue

5d

About The Position

The Business Manager leads with a focus on customer service and relationship-building through the embodiment of Bergdorf Goodman's foundational Service Values: Excellence, Imagination & Graciousness. The ideal candidate demonstrates strong business acumen, with a deep understanding of both the departments and vendor's goals. You inspire performance, drives sales growth, and fosters a collaborative culture that delivers exceptional client experience while upholding the highest standards of luxury retail.

Requirements

• 3–5 years of experience in luxury retail, brand management, or a client-focused business role
• Proven ability to support business growth and achieve defined performance targets
• Strong client engagement and relationship-building skills
• Excellent communication and organizational skills
• Strategic mindset with attention to detail
• Collaborative, “win together” mentality
• Proficiency in Google Suite and retail systems
• Ability to meet the physical demands of the role, including standing for extended periods and lifting up to 10 pounds
• Flexibility to work evenings, weekends, and holidays based on business needs

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Promotes the vision and culture of the brand while championing Bergdorf Goodman values on a consistent basis
• Develops and achieves business goals by partnering with Bergdorf Goodman leadership, merchant teams, and brand partners to devise creative and strategic solutions that drive sales growth
• In partnership with Selling Leaders, develops and executes strategies to achieve sales goals through both home-base and “out-of-home-base” selling teams, including sales volume and defined KPIs
• Partners cross-functionally to support seasonal buy execution, key deadlines, and ongoing business initiatives
• Collaborates with brand visual partners, as needed, to ensure alignment with brand standards and business objectives
• Partners to collate business recaps and performance insights, communicating results to key stakeholders through executive summaries and seller communications
• Ensures delivery of a superior client experience that aligns with both brand and Bergdorf Goodman service standards
• Creates and implements client strategies with a clear vision for an emerging VIC program within Bergdorf Goodman
• Develops and supports strategies for the growth, development, and retention of existing VIC client relationships
• Supports execution and partnership between Bergdorf Goodman and the brand on all client-facing events and experiential activations
• Serves as a visible brand ambassador on the selling floor, modeling elevated service behaviors and client engagement
• Builds strong, collaborative relationships with Bergdorf Goodman leadership, merchant partners, and brand teams
• Supports alignment across selling, merchandising, and client development initiatives

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees