Business Strategy Director, Self-Directed Investing

FidelitySmithfield, RI
$110,000 - $222,000Hybrid

About The Position

You’ll lead initiatives that are fundamental to growing Fidelity’s share of the vast and diverse self-directed investor market. You’ll become an expert in key customer markets by analyzing customer data, research and competitive intelligence; drive business growth through strategies that both meet the market needs of today and tomorrow; and execute short- and long-term plays in partnership with design, product, marketing, compliance, technology, digital and live channels. Self-Directed Investing team is part of Fidelity’s Brokerage business. We partner with smart, creative people across the organization to understand our customers, their needs, and how we can better meet the needs of today and tomorrow. We have a relentless commitment to helping our customers build confidence in investing – regardless of their affluence, skill or appetite.

Requirements

  • Strong passion for product development, innovation and strategic storytelling
  • Ability to thrive in ambiguous situations and take initiative
  • Track record of mobilizing cross-functional teams toward a common objective
  • Facilitative leadership, iterative thinking, and a collaborative workstyle
  • Broad business knowledge of Fidelity’s offerings for retail investors
  • Ability to apply digital product thinking to financial services
  • Experience driving customer analysis and research through hypothesis driven critical thinking
  • Experience leading end-to-end experiments from hypothesis through design / develop through measurement
  • Strong communication skills to align partners and stakeholders and inspire confidence

Nice To Haves

  • Investment strategy knowledge / relevant certifications

Responsibilities

  • Lead initiatives to grow Fidelity’s share of the self-directed investor market
  • Analyze customer data, research, and competitive intelligence to become an expert in key customer markets
  • Drive business growth through strategies that meet current and future market needs
  • Execute short- and long-term plans in partnership with various teams (design, product, marketing, etc.)

Benefits

  • comprehensive health care coverage and emotional well-being support
  • market-leading retirement
  • generous paid time off and parental leave
  • charitable giving employee match program
  • educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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