Business Strategy and Communications Intern

Zscaler•San Jose, CA

8d•$35 - $55•Hybrid

About The Position

About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Role We’re looking for a highly ambitious Business Strategy & Communications Intern to join our Sales Department. This is a Hybrid role, requiring office presence in San Jose, CA, and reporting to the Director, GTM Strategy & Communications. The Business Strategy & Communications Intern will drive key go-to-market initiatives by providing data-driven insights and supporting essential communication strategies across the organization. This role offers an opportunity to dig into complex business problems, supporting projects that directly impact our growth and operational efficiency in the cybersecurity space. You'll operate with a bias for action, comfortable with ambiguity, and contribute meaningfully to the executive and sales teams. What you’ll do (Role Expectations) Market & Competitive Analysis: Conduct targeted research on key market trends, competitive positioning, and customer adoption patterns, synthesizing findings into clear, concise reports and presentations for the GTM leadership team to inform quarterly strategy adjustments. Executive Communication Support: Assist in drafting, editing, and designing internal and external communications materials (e.g., executive summaries, sales enablement assets, quarterly business review slides) to ensure strategic initiatives are clearly and consistently articulated across the organization. Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

Requirements

Currently pursuing a Bachelor’s or Master’s degree in Business Development, Economics, Communications, or a related technical/business field.
Demonstrated ability to effectively communicate and collaborate across diverse, cross-functional teams.
Strong analytical thinking and problem-solving skills, coupled with excellent written and verbal communication.
Motivated self-starter with a clear passion for innovation and technology, particularly within the cybersecurity domain.

Nice To Haves

Previous experience or exposure to a fast-paced sales, GTM, or business development environment.
Demonstrated curiosity and analytical depth: the ability to articulate complex business problems clearly and show a proactive, self-starting approach to learning.

Responsibilities

Conduct targeted research on key market trends, competitive positioning, and customer adoption patterns, synthesizing findings into clear, concise reports and presentations for the GTM leadership team to inform quarterly strategy adjustments.
Assist in drafting, editing, and designing internal and external communications materials (e.g., executive summaries, sales enablement assets, quarterly business review slides) to ensure strategic initiatives are clearly and consistently articulated across the organization.