Business Solutions Manager

Farmers Insurance Careers

3d • $108,375 - $205,750 • Hybrid

About The Position

We are Farmers!
We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. 

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. 

Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.Job Summary
Partners with business teams to design and implement complex data and analytics-centric and value-added systems and solutions that enable business outcomes. Projects are complex.
Performs work independently or with minimal guidance, depending on task complexity.
Responsible for moderately influencing data and analytic strategy, development and implementation of low to moderately complex data and analytic products to drive business decisions, customer/agent experience, profitability and growth.
Reviews and approves low to moderate complexity initiatives related to data and analytic efforts.
Oversees the ongoing support, maintenance and modification of existing moderately complex data products or solutions.
This position is responsible for bringing innovative ideas in Data & Analytics to Business leadership that may be domain specific or functional in nature with a proven level of implementation individually.

Requirements

• High School Diploma or equivalent required.
• 5-7 years of related work experience required.
• Hands‑on coding and data engineering proficiency sufficient to both deliver solutions and mentor Business Solutions Analysts: expert SQL (complex joins, window functions, performance tuning), strong Python for data wrangling/automation (pandas/PySpark), ability to build and orchestrate ETL/ELT pipelines against data marts/warehouses; comfort working with APIs and files (JSON/CSV/Parquet), data modeling (Snowflake), and BI layer enablement (Tableau/Power BI) with robust UAT and version control practices; plus working knowledge of cloud data platforms and storage standards to troubleshoot data quality issues and ensure secure, compliant integrations across reporting platforms.

Nice To Haves

• Bachelors degree preferred.
• Experience in insurance industry preferred.

Responsibilities

• Develops complex value-based analytics solutions for quality, business process functionality, or other strategic/data/analytic initiatives that are complex in nature.
• Collaborates with cross-functional teams to identify and establish analytics requirements.
• Creates detailed documentation and business plans that address stakeholder needs.
• Liaises between IT, data science/R&D teams and Product Management for analytics models and data solutions.
• Trusted business partner working with business leaders and cross-functional teams to identify key challenges and work on resolutions with the goal of improving organizational performance.
• Develops and implements complex enterprise-wide data integration strategies that utilize various data-marts and data warehouse applications to enhance reporting.
• Continuously works across departments with a variety of stakeholders to develop and execute project plans, improve data platforms, dashboards, and reports to meet emerging and changing business demands and guidelines.
• Consults with minimal guidance on UAT, technical specifications, strategic planning, contract design, technical support, testing updates, and trainings.
• Manages data from multiple sources and uses project management skills to complete complex projects with minimal coaching and guidance.
• Transmits data and proactively works to ensure data quality.
• Troubleshoots data issues and devises creative and effective ways to avoid or mitigate issues.
• Uses advanced understanding of data elements, structures, standards typically involved in financial services transactions, reporting, and cloud-based data storage/sharing to adopt and apply standards in a way that satisfies and balances regulatory and compliance requirements with business needs.
• Manages a highly skilled team of individual contributors effectively.
• Learning skills in maintaining high levels of employee engagement.
• Supervises, guides, coaches, and manages the performance of direct reports.
• Delivers regular feedback and supports professional development.
• Relies on emerging skill in employee engagement to promote a high-performance culture where excellence is standard and innovation is actively encouraged.
• Ability to craft strategic plans and translate those plans to action for individuals within span of control or indirect individuals across one to two business domains.
• Proven track record of strategic enablement.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees