Business Solutions Architect – Applications
About The Position
As a Business Solutions Architect – Applications, you’ll own the health, stability, and continuous improvement of critical business systems at Dynamic. You’ll serve as a trusted partner to business and operational leaders, ensuring technology platforms are reliable, scalable, and aligned to real-world needs. You’ll balance day-to-day system support with forward-looking improvements, helping Dynamic operate efficiently today while preparing for what’s next. This posting represents two open positions; each aligned to one of the following focus areas. Enterprise Applications Focus (1 Opening) You’ll support enterprise-wide platforms that enable Finance, Sales, and corporate operations. Key systems and responsibilities include: ERP, CRM, financial platforms, and enterprise reporting tools Cross-functional workflows and data consistency Requirements gathering, system enhancements, and governance Partnering with business stakeholders and application vendors Supporting reporting, analytics, and enterprise initiatives ITAD Applications Focus (1 Opening) You’ll support the production and operational systems that power our IT Asset Disposition (ITAD) operations. Key systems and responsibilities include: ITAD and production applications (e.g., Blancco, FutureDial, SoftThinks, Hydra, EPS, and custom tools) Real-time troubleshooting of operational and workflow issues Vendor coordination, escalations, and performance accountability Partnering closely with production leaders and front-line users Ensuring technology enables throughput, accuracy, and compliance
Requirements
- Associate degree in computer science, management information systems, or a business-related field
- (Additional relevant experience will be considered in lieu of formal education)
- 1–3 years of experience supporting business, operational, or enterprise applications
- Experience working with application lifecycles, troubleshooting, and user support
- Strong problem-solving and analytical skills
- Ability to translate complex needs into clear, actionable requirements
- Comfortable working across technical and non-technical audiences
- Experience managing priorities in a support or operations-driven environment
- Clear communicator with a solutions-oriented mindset
- You’re curious, dependable, and take real ownership of the systems you support.
- You build trust by listening first, following through, and staying calm when things get messy.
- Whether improving enterprise workflows or keeping production moving, you care about making technology work better for the people who rely on it every day.
Nice To Haves
- Preferred (Enterprise): ERP, CRM, financial systems, analytics, or Power BI exposure
- Preferred (ITAD): Production, logistics, manufacturing, ITAD, or regulated environments
Responsibilities
- Own assigned applications from day-to-day support through continuous improvement
- Serve as a primary point of contact for system issues, configuration, and enhancements
- Manage and prioritize requests through a ticket-based intake process
- Gather, document, and translate business or operational requirements into solutions
- Support testing, deployment, and adoption of system changes
- Maintain documentation, workflows, and support materials
- Collaborate with Technology, vendors, and business partners to deliver reliable outcomes
Benefits
- Eligible for wage increases twice annually
- 3 weeks of paid vacation in year one and 4 weeks in year two
- 8 paid holidays
- Health benefits start the first of the month following start date
- 401(k) with company match
- Quarterly profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
