Business Services/Receptionist / Birmingham

Lewis Communications • Birmingham, AL

294d

About The Position

The Business Services person is the first point of contact for employees, clients, and visitors, ensuring a professional and welcoming office environment. This role provides administrative support, assists in event planning, and serves as the backup for the Office Manager. This role is dynamic and may evolve to meet the agency's needs. Business Services may be asked to assist with projects outside of their typical responsibilities, support other office locations, and help ensure all events and operational needs are covered. This person is proactive, organized, and people-oriented, demonstrating a commitment to enhancing the overall work environment. By successfully handling a diverse range of responsibilities, Business Services contributes to the agency's success by fostering a positive culture and maintaining a productive workplace. This is a full-time, in-office position that requires a daily presence at our Birmingham office.

Requirements

• 1-3 years of administrative, reception, or office support experience.
• Genuine enthusiasm for fostering a positive and vibrant company culture.
• A proactive and positive attitude with a strong sense of ownership and accountability.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask and assist with event planning.
• Proficiency in Microsoft Office, Google Suite, and Keynote a plus.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Equip/promote people to do their best work and have a mindset and willingness to do whatever is needed.
• Support Office Manager in offering opportunities that help employees feel they work at America's most admired and sought-after workplace.
• Minimize confusion and redundancy; continuously look for better ways to do something great.
• Use resources wisely; protect Lewis' investment in our people by effectively managing the recreational budget.
• Greet and welcome guests, directing them to the appropriate person or meeting.
• Manage the reservation and setup of meeting rooms as required.
• Answer incoming calls for all three offices and direct them to the appropriate team members.
• Maintain a clean and organized front desk and office area.
• Handle incoming and outgoing mail efficiently.
• Complete necessary errands, deliveries, and pickups to support agency operations.
• Schedule candidate interviews as needed.
• Work with Office Manager to order, maintain, and stock supplies.
• Reserve rental cars and hotel accommodations, ensuring paperwork is completed.
• Submit expense reports on behalf of the Birmingham leadership team as needed.
• Assist Office Manager in planning and executing company events.
• Coordinate RSVPs, vendor arrangements, and event materials.
• Participate in engagement initiatives that support an inclusive, positive workplace.
• Work with Office Manager to ensure the safety and security of the property.
• Assist in overseeing facility operations, ensuring office safety and functionality.
• Support vendor coordination and facility maintenance requests.
• Step in for Office Manager during absences, ensuring seamless office operations.
• Train on key Office Manager duties to provide coverage when needed.
• Step in for Business Services during absences, ensuring seamless office operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications