Business Services Program Supervisor

State of Idaho•Boise, ID

42d•$33

About The Position

As the supervisor of the Business Services Team within IDVR, this position manages Business Services operations and assigned team members. This position plans, develops, implements, coordinates, and evaluates the Business Services program. Serves as the lead for the National Employment Team (NET) and point of contact for Statewide business relations regarding employment of individuals with disabilities. Represents IDVR with Business Services Region 10 under Council of State Administrators of Vocational Rehabilitation (CSAVR).

Requirements

Some knowledge of management practices
Good knowledge of disability rights laws
Good problem-solving, time management, and project management skills
Some knowledge and experience tracking and analyzing programmatic data
Considerable written and verbal business communication skills for reports, presentations, and collaboration with internal and external stakeholders
Some knowledge and experience in advocating or upholding employment rights of individuals with disabilities
Bachelor's degree in business, public relations, marketing, human resources, or a related discipline with two years of related experience in supervision or program oversight, or
The equivalent in education and/or related work experience totaling six years in supervision or program oversight
Prior work or personal experience with individuals with disabilities
Current driver's license
Ability and willingness to travel on a regular basis

Responsibilities

Supervise assigned team members, including hiring, training, development, performance management, and equitable workload distribution
Develop and support program goals, priorities, and operating procedures; maintain strong relationships with internal and external business partners
Review and interpret relevant laws and regulations to assess program impact and ensure compliance
Recommend, develop, and implement policies and guidelines for Business Services in alignment with federal regulations
Provide program consultation and coordinate activities with IDVR teams and partner organizations to ensure effective service delivery
Represent IDVR in Region 10 Business Services meetings; share best-practice recommendations with leadership and staff
Serve as the primary point of contact for the National Employment Team (NET); participate in NET meetings and assist businesses seeking statewide coordination
Plan, implement, and manage special projects, including statewide employer training and customized employer programs
Oversee and coordinates the delivery of Pre-Employment Transition Services (Pre-ETS) services with employers, as well as business services for the employment of individuals with disabilities
Prepare and deliver presentations and written reports for internal stakeholders, partners, and general outreach
Perform additional related duties as assigned

Benefits

One of the top 5 retirement systems in the Nation (PERSI) that offers a defined lifetime benefit at retirement
2 voluntary supplemental retirement plans including both pre-tax and Roth options
Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax
11 paid holidays
Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
Paid parental leave
Life insurance for self, spouse, and children
Additional perks and discounts available through medical provider
Public Service Loan Forgiveness (PSLF) Eligibility
Employee assistance program