Business Services Coordinator, Transition Programs

University of North Carolina Wilmington•Wilmington, NC

30d•Onsite

About The Position

The Business Services Coordinator of Transition Programs is responsible for maintaining accurate budget records, providing detailed financial reports to the Director, and supervising 4-6 student employees who manage incoming emails, phone calls, and greet visitors. This role oversees the payroll process for over 100 students, manages office operations, supports events such as First-Year and Transfer Orientation and Commencement, and maintains inventory for large-scale programs. The coordinator ensures high-quality customer service to students, families, faculty, and staff.

Requirements

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.

Nice To Haves

Experience in Microsoft Excel.
Strong knowledge and practice with Banner Financial System.
Superb organizational skills, effective written and oral communication skills, and the ability to multi-task effectively and accurately in a high energy fast-paced environment.
Ability to retain knowledge of complex procedures, policies and regulations.
Understanding of basic financial and accounting principles.

Responsibilities

Manage budgets by tracking transactions, reconciling financial records, ordering supplies, and processing financial systems.
Collaborate with the Director and Budget Officer to monitor office funds.
Supervise, interview, hire, train, and schedule student employees year-round.
Oversee the student payroll process, including entering EPAFs and ensuring accurate timesheet submissions.
Assist with the preparation and implementation of departmental programs and events.
Schedule and manage Orientation Leaders during training and orientation periods.
Support professional staff searches by coordinating interviews and travel arrangements.
Maintain an orderly office environment and track inventory.
Provide excellent customer service through effective communication.

Benefits

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance.
Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family.
Full time employees are eligible for dental, vision and health insurance plans.
Health insurance benefit plans eligibility begins on the first of the month following date of hire.
Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan.
Optional disability plans are also available.
Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System.
In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.
As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.
We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.