Business Services Coordinator

UNC-Chapel Hill•Chapel Hill, NC

11d•Onsite

About The Position

The Department Manager oversees all operations and services provided by the Center of the Study of the American South ( CSAS ). The manager provides high-level administrative and logistical support to the CSAS Director and staff, including strategic planning, and is the primary coordinator for day-to-day operations, special initiatives, public events, and grants administration. This position is responsible for human resources management and staff development; facilities management; program policy and procedure design and implementation; communications; and associated business and finance functions. This position is the central point of contact and must independently provide consultation for programs and projects of varying scope and complexity. This role blends management, administrative, financial, programmatic, and public-facing responsibilities, supporting the Center’s mission to engage in research, teaching, and community partnerships focused on the American South. The manager is a program expert on all aspects of CSAS programs and goals. The range of administrative duties for this position involve managing revenues and expenditures for CSAS budget accounts, managing the entire Independent Contractor process from start to finish including setting up Independent Contractors and vendors in campus systems, and managing invoices and payments. This role is responsible for processing speaker payments, filling out essential personnel forms, acting as a representative and liaison between college and university officers in business and HR services and CSAS , and communicating with CSAS officers and staff updates relating to university policies and CPH finances. The Department Manager will provide the Director with timely reports on the status of CSAS accounts and will have the authority to transfer payments from different fund sources as needed. The Department Manager also serves as the office manager for sourcing supplies and other logistical needs and must have some flexibility to provide customer service at CSAS events, including some weekends. Managing budgets and financial forecasting for CSAS accounts and incoming projects is a primary function of this position. This position is responsible for assisting the Director with development of budgets, filing for extensions when budget periods are ending, and negotiating contractual budget issues. This position is also the primary contact for human resources functions for the department as they relate to staff. This position coordinates the processing of hiring actions and background checks with the Dean’s Office and initiates fund swaps, overloads and other administrative forms/actions as needed. The person in this role is responsible for managing payment of yearly graduate and undergraduate fellows, and student/temporary hires, working with CSAS officers to manage sources of permanent staff pay (state, endowment, contracts, receipts, et al.), coordinating with CAS departments for course releases for CSAS director, and assisting staff with benefits enrollment and changes. This position also serves as a TIM administrator and parking coordinator for the department. The role may also involve supervisory duties and ensuring smooth execution of program goals within flexible parameters This position is based at the historic Love House and requires occasional evening hours for events. It involves regular interaction with faculty, students, university partners, and community stakeholders.

Requirements

The ideal candidate demonstrates strong subject matter expertise, maintaining up-to-date knowledge of specific program areas and emerging trends in the field.
They possess solid program and project administration skills, including finance/budgeting, resource management, contract and grant oversight, risk assessment, and quality control.
With a consultative approach, they offer informed advice grounded in an understanding of staff needs, organizational priorities, and cross-functional dynamics.
They are analytical and decisive, able to interpret complex data, ensure compliance with university rules and regulations, and develop effective solutions.
Their communication skills enable them to clearly convey technical information, engage diverse audiences, and negotiate outcomes.
Additionally, they exhibit leadership by fostering collaboration and guiding teams toward shared goals.
Previous supervisory experience, project management experience, and the ability to partner with internal and external stakeholders to further the mission of the department.
The candidate should be highly personable, with strong interpersonal skills that allow them to build trust, navigate relationships, and work effectively with a wide range of individuals.

Nice To Haves

Strong organizational and time management skills with attention to detail.
Excellent interpersonal, written, and verbal communication skills.
Proficiency in Microsoft Office and experience with shared drives or workflow systems.
Ability to work independently and collaboratively in a dynamic, team-oriented environment.
Experience in a higher education, research, or nonprofit setting.
Familiarity with grants management or financial tracking tools.
Interest in public humanities or Southern studies.

Responsibilities

Provide high-level administrative and logistical support to the CSAS Director and staff, including strategic planning
Coordinate day-to-day operations, special initiatives, public events, and grants administration
Human resources management and staff development
Facilities management
Program policy and procedure design and implementation
Communications
Associated business and finance functions
Manage revenues and expenditures for CSAS budget accounts
Manage the entire Independent Contractor process from start to finish including setting up Independent Contractors and vendors in campus systems, and managing invoices and payments
Process speaker payments
Fill out essential personnel forms
Act as a representative and liaison between college and university officers in business and HR services and CSAS , and communicating with CSAS officers and staff updates relating to university policies and CPH finances
Provide the Director with timely reports on the status of CSAS accounts and will have the authority to transfer payments from different fund sources as needed
Serve as the office manager for sourcing supplies and other logistical needs and must have some flexibility to provide customer service at CSAS events, including some weekends
Manage budgets and financial forecasting for CSAS accounts and incoming projects
Assist the Director with development of budgets, filing for extensions when budget periods are ending, and negotiating contractual budget issues
Coordinate the processing of hiring actions and background checks with the Dean’s Office and initiates fund swaps, overloads and other administrative forms/actions as needed
Manage payment of yearly graduate and undergraduate fellows, and student/temporary hires, working with CSAS officers to manage sources of permanent staff pay (state, endowment, contracts, receipts, et al.), coordinating with CAS departments for course releases for CSAS director, and assisting staff with benefits enrollment and changes
Serve as a TIM administrator and parking coordinator for the department
May involve supervisory duties and ensuring smooth execution of program goals within flexible parameters