Business Services Coordinator I

State of North Carolina • Fayetteville, NC

14h

About The Position

This position involves a variety of administrative functions that allow the CDSA to maximize agency revenues through reimbursement for services while working with a revenue budget. This position is supervised by the Financial Officer and in turn, supervises others who are responsible for billing and reimbursement for agency services. Work requires the development of strategies to ensure that all sources of reimbursement are accessed and secured. This position is responsible for contact and relationship with representatives from payor sources including public insurance and numerous private insurance companies to develop effective billing practices and to resolve billing disputes. Parent fees are another source of agency revenue and this position manages all related processes, including oversight of application of sliding fee payment scales. This position manages the daily billing processes including distribution and monitoring of work and supervises billing support staff across the Fayetteville and Wilmington offices. Weekly travel between locations is required. In addition, this position administers and coordinates a variety of business and fiscal functions for the CDSA. The work requires knowledge of applicable policies, procedures and information systems in order to communicate and process information. The range of duties includes, but is not limited to, program coordination, customer services, reconciliation of revenue reports, report writing, records management and closely related functions.

Requirements

• High school or General Educational Development (GED) diploma and four years of related administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Experienced in Medical Billing, Accounts Receivable and aging reports.
• Demonstrated experience applying practices and policies to answer inquiries from internal and external customers.
• Strong experience with navigating multiple databases and software systems to achieve desired results
• Proven experience analyzing and summarizing data
• Preference for those with 3 years or more of direct work with Medicaid and private insurance billing, NC Tracks, HIS, CSDW.

Responsibilities

• maximize agency revenues through reimbursement for services
• develop strategies to ensure that all sources of reimbursement are accessed and secured
• contact and relationship with representatives from payor sources including public insurance and numerous private insurance companies to develop effective billing practices and to resolve billing disputes
• manages all processes related to parent fees, including oversight of application of sliding fee payment scales
• manages the daily billing processes including distribution and monitoring of work and supervises billing support staff across the Fayetteville and Wilmington offices
• administers and coordinates a variety of business and fiscal functions for the CDSA
• program coordination
• customer services
• reconciliation of revenue reports
• report writing
• records management

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED