Business Services Consultant (816320)

Equus•Aberdeen, NC

2d•$22

About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Position Summary: The Business Solutions Consultant (BSC) serves as the primary liaison between local employers and the WIOA program. This role focuses on developing strategic partnerships with employers to support job development, placements, and work-based learning opportunities such as On-the-Job Training (OJT) and Work Experience (WEX). The BSC plays a key role in connecting business needs with program services and contributes to project performance metrics through innovative problem-solving, attention to detail, and critical thinking.

Requirements

Bachelor’s degree in Business, Workforce Development, Human Services, or a related field preferred; equivalent experience considered.
Strong critical thinking and problem-solving skills, with the ability to develop innovative solutions tailored to business and participant needs.
Exceptional attention to detail in managing records, agreements, and performance data.
Excellent interpersonal and communication skills, with the ability to build rapport across diverse audiences.
Proficiency in Microsoft Office and workforce management platforms (e.g., SCWOS, Salesforce, or similar).
Self-starter who works well independently and thrives in a collaborative, performance-driven environment.
Must have driver's license in good standing and automobile insurance.

Nice To Haves

Knowledge of WIOA legislation, labor market trends, and training provider networks is a plus.

Responsibilities

Establish and maintain strong relationships with employers, industry partners, and economic development organizations to promote workforce development services.
Identify and analyze workforce trends and employer needs to align job opportunities with WIOA participant goals.
Conduct outreach to market business services such as OJT, WEX and direct hire employment.
Utilize problem-solving skills to address employer concerns and participant placement challenges, ensuring successful matches.
Organize and facilitate employer-focused events including job fairs, informational sessions, and sector strategy roundtables.
Collaborate with case managers to ensure participant readiness through resume preparation, interview coaching, and skill assessment.
Assist employers with candidate screening and onboarding processes, offering tailored support when necessary.
Maintain meticulous documentation of employer agreements, service activities, and placement outcomes in case management systems (e.g., SCWOS).
Apply attention to detail in entering, verifying, and tracking performance data to support WIOA reporting and compliance.
Use critical thinking to propose and implement solutions that improve service delivery and job placement outcomes.
Monitor job retention and satisfaction by conducting follow-ups with employers and participants.
Stay current with local labor market trends, in-demand industries, and local training opportunities to inform employer strategies.
Ensure all business services comply with federal, state, and local WIOA regulations and policies.
Meet or exceed annual goals for job placements, OJT/WEX contracts, and employer engagement metrics.
Exhibit proactive communication with internal teams, partners, and employers to coordinate and enhance service delivery.
Demonstrate initiative and accountability in problem-solving, planning, and executing outreach and engagement strategies.