Business Services Associate / Business Office Manager

Windsor Hills Nursing Center • Oklahoma City, OK

104d

About The Position

Come work for a company that cares and appreciates its staff and help us strive to be the difference makers and a guiding light in our profession. We are searching for attentive, kindhearted health professionals regardless of the position to help us care for our phenomenal residents.

Requirements

• Ability to multitask in a fast-paced environment.
• Working knowledge of personal computer and application software such as Microsoft Office Word, Excel, Outlook.
• Ability to sit for long periods of time.
• Attention to detail.
• Strong organizational, written, verbal and interpersonal skills.
• Typing (at least 50 wpm), computer skills, calculator skills.

Responsibilities

• Responsible for the overall operations of the business office.
• Duties include Accounts Receivable, Accounts Payable, Payroll, and Office Administration.
• Provide administrative support to Human Resources Director.
• Answer phones, order office supplies, correspondence, maintain copy machines, and related office equipment.
• Open, date stamp, and distribute mail.
• File all documents as required.
• Maintain a good working relationship with residents, patients and their families, and facility personnel and support staff.
• Attend in-service training classes, daily stand-up meetings, and other meetings as required.
• Provide supporting documents for audits.
• Verify, update and report census daily.
• Verify payer sources and prepare and maintain resident financial files.
• Verify payer tree is accurate at all times.
• Accurately prepare and enter cash receipts per policy and procedures.
• Confirm eligibility of all payer sources and related documents then upload all to Point Click Care.
• Review financial obligations with resident and/or responsible parties.
• Research and correct all Private Pay and Resident Resources discrepancies in a timely manner.
• Prepare and mail billing for Private Pay and Resident Resources timely and accurately.
• Assist families with Medicaid qualifications, applications and approvals.
• Complete Medicaid Pending log weekly on Friday by 2pm.
• Review A/R aging report on an ongoing basis according to collection policy.
• Perform collection efforts for all Private Pay and Resident Resources receivables timely and accurately and document all efforts within the collections module.
• Maintain the Operating Petty Cash Account per policy.
• Review invoices for accuracy, code, alphabetize, check for duplicates in Point Click Care, approve by administrator, and compare to monthly statements.
• Enter invoices as batch into Point Click Care or forward to accounting office depending on facility's procedures.
• Handle vendor inquiries and receive and handle all incoming calls from vendors.
• Review expense reports to company travel policy.
• Maintain 1099 data and company vehicle and car allowance files.
• Adhere to state and federal laws and policies and procedures regarding Resident Trust.
• Send quarterly Trust Statements.
• Correct missed punches daily in timekeeping system.
• Submit hours and payroll changes by 4pm 48 hours prior to pay day.
• Ensure updates for newly hired and terminated staff are posted promptly.
• Respond to employee inquiries regarding payroll.
• Process required enrollments and terminations documents through payroll and insurance providers.
• Act as liaison between employee and support staff.
• Ensure monthly Quality of Care Report is completed.
• Perform recruitment activities including posting, tracking and updating open positions and candidate status.
• Maintain records related to recruitment activities.
• Complete and maintain all functions of OKScreen such as background check, licenses, employee roster, provisional and permanent employees.
• Conduct new employee orientations at facility.
• Strive to ensure employee understanding of benefit programs.
• Resolve employee issues related to health and welfare plans.
• Assist with annual benefit open enrollment period each year.
• Process benefit changes, including enrollment and termination forms within deadlines.
• Ensure incident reports and related Workers Compensation claims are completed and submitted in a timely manner.
• Assist in the completion of responses to unemployment claims.
• Maintain authorized personnel filing system.
• Assist with preparation of annual affirmative action plan, if applicable.
• Complete personnel-related reports for management as requested.

Benefits

• Competitive Wages
• Comprehensive benefits- Medical, Vision, Dental
• Insure Oklahoma- Subsidies to eligible employees.
• Maternity Leave
• Long-Term & Short-Term Disability
• 401 K Plan
• PTO
• Holiday Pay
• Life Insurance
• Referral Bonus Program
• Flexible Spending & Daycare Account
• Employee Monthly Appreciation Activities
• Perfect Attendance Bonus for Full-time Hourly Staff
• ON DEMAND PAY- (PayActiv - access to weekly pay!)
• Education Assistance
• Exclusive discounts with various companies.

What This Job Offers

• Industry: Nursing and Residential Care Facilities
• Number of Employees: 51-100 employees