Business Service Center Specialist II - University Technology Solutions (UTS)

University of Texas at San Antonio • San Antonio, TX

374d • $55,000

About The Position

The University of Texas at San Antonio (UTSA) is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Requirements

• Bachelor's degree from an accredited institution. Experience can substitute for the degree on a one-for-one basis.
• Three (3) years of related experience in one or more of the following areas: Purchasing, Travel, Financial Reporting, or Human Resources.
• Excellent oral and written communication skills with the ability to convey information effectively.
• Excellent organizational skills, including ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.

Responsibilities

• Provide support for financial and human resource administration activities to the Business Service Center.
• Administer and monitor complex financial and business transaction processes in support of the Business Service Center.
• Receive, review, analyze, and process complex business, financial, and payroll/personnel-related transactions into a variety of University software systems.
• Prepare, analyze, and create statistical, financial, and related ad hoc reports.
• Review budgets for accuracy and compliance with procedures and regulations.
• Compile and analyze financial information to post entries to accounts in an automated finance system.
• Allocate expenditures, encumbrances receipts, and receivables based on reports and schedules.
• Review and process requisitions, and confer with the department for clarifications, specifications, and preferred supplies.
• Engage with vendors to obtain product or service information such as price, availability, and delivery schedule.
• Coordinate recruitment and hiring efforts for exempt and non-exempt personnel, create employment requisitions for posting, and review applications and related documentation.
• Ensure timely and accurate processing of all personnel actions in the automated HR system, including creating and submitting documents/requests via respective institutional systems, while following established University and Human Resource Services policies and procedures.
• Provide informational assistance to prospective and current employees regarding the University.
• Collaborate closely with Human Resource Services regarding employee relations and compensation matters.
• Identify and resolve issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.
• Maintain a high degree of confidentiality and ensure the safety of all confidential and sensitive information privy to this position.
• Act as a liaison between departments and internal or external customers, interacting with clients by telephone, electronically, or face-to-face to identify and support their transactional needs and requirements.
• Engage customers through reporting and personal responses, research and evaluate all relevant information to handle inquiries and complaints, and promptly respond and resolve customer inquiries and/or complaints.
• Manage client expectations and provide consistent client updates.
• Maintain records of client interactions, transactions, and actions taken.
• Collaborate and coordinate with internal departments as needed to resolve client issues.
• Promote safe and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
• Perform other duties as assigned.

Benefits

• Salary Range: Up to $55,000/Annualized, commensurate with education, experience and qualifications.
• 40 hours per week, exempt.
• Tobacco free campus.
• Security sensitive position. Employment is contingent upon a successful background check.
• Proof of eligibility to work in the United States by time of hire.
• Valid driver's license and Motor Vehicle Record (MVR) as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree