Business Sales Representative

Ideatek Telcom LLC•Wichita, KS

12d•Hybrid

About The Position

Are you a strong communicator who thrives on connecting with people and turning interest into opportunity? Do you enjoy guiding business clients toward smart solutions that solve real challenges? IdeaTek is looking for a Business Sales Representative (Inbound Focus) to convert inbound leads into long-term business customers. You'll be the first voice many clients hear—responding to inquiries, qualifying needs, and showcasing the value of our broadband services. If you’re driven, people-focused, and excited about helping Kansas businesses get connected, this role is for you. Location: This role is a hybrid position based in Hutchinson, Buhler, or Wichita, KS. A Day in the Life You’ll start your day reviewing new inbound leads—whether they came through our e-commerce platform or over the phone. You’ll reach out quickly, establish rapport, and uncover what the business really needs. From there, you’ll walk them through available solutions, address any concerns, and help them confidently choose IdeaTek. Throughout the day, you’ll track progress in our CRM, follow up with potential clients, and share feedback with the team to help improve our inbound experience.

Requirements

3+ years of experience in sales or customer service, especially roles requiring strong communication and relationship-building
High school diploma or equivalent
Comfort working in CRM systems to manage leads and track progress
Excellent phone and digital communication skills
A proactive, self-motivated attitude and ability to manage multiple leads at once

Nice To Haves

5+ years in an inbound sales role, ideally in telecommunications or a similar industry
Experience converting leads in a high-volume, inbound environment
Familiarity with modern CRMs and digital sales tools
A proven track record of exceeding sales or conversion goals
Understanding of common business pain points and how broadband solutions address them

Responsibilities

Respond promptly and professionally to inbound business inquiries (phone, e-commerce, digital channels)
Build trust and rapport with potential clients while identifying their business needs
Communicate IdeaTek’s services and value clearly and confidently
Recommend tailored broadband solutions and guide leads through the sales process
Follow up consistently to drive conversions and maintain positive relationships
Serve as a knowledgeable resource on IdeaTek’s services and offerings
Track and manage all lead activity using our CRM system
Keep records accurate and up to date throughout the sales process
Monitor conversion rates and identify areas for improvement
Follow best practices to optimize inbound sales workflows
Share insights to improve inbound strategy and lead generation effectiveness
Stay current on product updates, industry trends, and competitor activity
Collaborate with internal teams to ensure a seamless customer experience