Business Resilience Manager

Old National Bank • Lake Elmo, MN

3d

About The Position

The Manager of Business Resilience is responsible for leading the enterprise Business Resilience, Business Continuity, Incident Coordination, and Crisis Management programs, ensuring the organization’s ability to prepare for, respond to, and recover from disruptive events while maintaining critical business operations. This role serves as the enterprise authority for resilience and crisis governance and plays a central leadership role during material incidents and crises, including activation and coordination of enterprise response structures.
Reporting within the Information Security and Technology Risk Management organization as part of the Second Line of Defense, the role provides independent oversight, effective challenge, and strategic guidance to firstline business and technology leaders. The Manager of Business Resilience establishes and maintains enterprisewide resilience frameworks, policies, standards, and metrics; oversees scenariobased testing and executive crisis exercises; and drives continuous improvement through postincident reviews, datadriven insights, and remediation oversight.
This position is a key advisor to executive management and the Board, responsible for communicating the organization’s resilience posture, material vulnerabilities, and risk tradeoffs in a clear and actionable manner. The role also serves as a primary point of contact for regulators, examiners, and internal audit related to business continuity, operational resilience, and crisis management. Success in this role requires strong leadership under pressure, sound judgment in ambiguous situations, and the ability to influence outcomes across business lines, technology, thirdparty relationships, and enterprise risk functions.

Requirements

• Strong understanding of risk management principles and practices.
• Excellent communication and leadership skills; ability to coordinate multiple key stakeholders and instill confidence in senior management during times of significant stress.
• Ability to work effectively under pressure and manage multiple priorities in parallel.
• Bachelor’s degree in Business Administration, Risk Management, Information Security, or a related field.
• Minimum of 5 years of experience as a leader in incident coordination, crisis management, business continuity, and business resilience.
• Demonstrated understanding of applicable regulatory expectations (e.g., FFIEC, OCC, FRB, ISO 22301 concepts)
• Experience leading enterprise‑wide programs in a regulated financial institution
• Demonstrated experience managing material enterprise incidents or crises
• Experience interacting with Boards, regulators, and executive committees
• Change leadership experience (standing up or transforming a resilience function)

Nice To Haves

• Relevant certifications (e.g., CBCP, MBCI, CISSP) are a plus.

Responsibilities

• Building and sustaining a highperforming resilience team
• Developing resilience capabilities across the enterprise (not just within the team)
• Promoting a culture of preparedness, accountability, and continuous improvement
• Succession planning and keyperson risk mitigation within the function
• Primary point of contact for regulators, examiners, and internal audit for:
• Business continuity
• Operational resilience
• Crisis and incident management
• Develop and implement incident/crisis management plans and procedures.
• Lead and coordinate enterprise level incident response efforts across the organization.
• Ensure timely communication and reporting of incidents to relevant stakeholders.
• Conduct post-incident reviews, identify areas for improvement, implement improvement plans.
• Establish and maintain enterprise resilience Program, Policy, Standards and platforms.
• Train business leaders and provide support in the development and maintenance of their impact analysis and continuity plans and those of their respective third party product and service providers.
• Monitor for emerging threats and vulnerabilities and provide effective challenge to business leaders with respect to their business impact analysis and resilience plans, ensuring for effective resilience in support of enterprise goals and objectives
• Oversee completion of business line continuity testing and exercises.
• Design and execution of:
• Severe but plausible scenario testing
• Cross‑enterprise tabletop and simulation exercises
• Executive and Board‑level crisis exercises
• Translate scenarios outcomes into:
• Investment recommendations
• Control enhancements
• Risk acceptance decisions
• Produce and socialize with key stakeholders, enterprise compliance with the Program through performance and risk metrics to clearly articulate:
• Resilience posture
• Material vulnerabilities
• Tradeoffs between resilience, cost, and risk

Benefits

• competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance
• 401K
• continuing education opportunities
• employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager