Business Relationship Support Associate Manager - Dedicated Government Banking

Wells Fargo Bank • Charlotte, NC

1d • Hybrid

About The Position

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo’s Global Payments & Liquidity (GPL) team is an integrated, forward-looking product organization with end-to-end payments, data, liquidity and associated lending solutions that enable our clients to achieve their business objectives in an evolving digital world. About this role: Wells Fargo is seeking a Business Relationship Support Associate Manager to join the Dedicated Government team within the Global Payments & Liquidity (GPL) line of business. In this role, you will: Lead and manage a team of approximately 10 direct reports supporting the Government Banking operating segment, including state governments and higher education clients Oversee delivery of treasury products and services to ensure client needs are met across varied and complex customer relationships Provide people leadership, including setting expectations, driving accountability, and managing performance Partner across business and operations teams to navigate processes, priorities, and service requirements Apply prior product and management experience to guide the team through day-to-day execution and decision-making Ensure timely completion, quality, and compliance on the team Identify opportunities for process improvement and risk control development and adhere to all policy and regulatory requirements Oversee a compliance monitoring program and evaluating the results, ensuring achievement of a satisfactory rating on all audits, working with business management to resolve issues, and address deficiencies Complete all required assessments, exercises, training, and affirmations in accordance with Bank Policies and Audit requirements, including Business Continuity Planning

Requirements

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of leadership experience

Nice To Haves

• 1+ years of Treasury Management Client Services experience
• Strong knowledge base and understanding of treasury management tools, products, and services
• Strong personal leadership skills, including initiative, accountability, and the ability to inspire and motivate others
• Curious, proactive, customer-centric mindset with the ability to balance the needs of clients, shareholders, and team members
• Excellent team player with ability to partner with internal and external partners and across all organizational levels
• Ability to lead teams through change
• Strong relationship management skills and comfort engaging directly with customers

Responsibilities

• Lead and manage a team of approximately 10 direct reports supporting the Government Banking operating segment, including state governments and higher education clients
• Oversee delivery of treasury products and services to ensure client needs are met across varied and complex customer relationships
• Provide people leadership, including setting expectations, driving accountability, and managing performance
• Partner across business and operations teams to navigate processes, priorities, and service requirements
• Apply prior product and management experience to guide the team through day-to-day execution and decision-making
• Ensure timely completion, quality, and compliance on the team
• Identify opportunities for process improvement and risk control development and adhere to all policy and regulatory requirements
• Oversee a compliance monitoring program and evaluating the results, ensuring achievement of a satisfactory rating on all audits, working with business management to resolve issues, and address deficiencies
• Complete all required assessments, exercises, training, and affirmations in accordance with Bank Policies and Audit requirements, including Business Continuity Planning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees