Business Relationship Manager

Barclays • Salem, MA

2d

About The Position

Purpose of the role To establish and nurture profitable partnerships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success. Join us as a Business Relationship Manager, where you will play a pivotal role in fostering relationships across various industries. You will be responsible for bringing cases together, upskilling yourself in industry trends, and working closely with clients to explore future expansion, investments, and broker deals. Additionally, you will identify and prospect new business opportunities while collaborating with Business Development Managers and managing a wide range of internal and external stakeholders.

Requirements

• Relationship management experience
• Experience in stakeholder management (internal and external) with the ability to build and maintain relationships.

Nice To Haves

• Experience with business development.
• Background or experience in commercial lending.

Responsibilities

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed