Business Relationship Manager- Hybrid- Genesco

Genesco•Nashville, TN

3d•Hybrid

About The Position

The Ideal Candidate You are a strategic, relationship-driven Business Relationship Manager who excels at bridging business needs with technology capabilities. You understand how to translate business objectives into clear, actionable initiatives and partner closely with stakeholders to ensure solutions deliver measurable value. You thrive in collaborative environments, bring clarity to ambiguity, and build trusted partnerships across the organization. You are comfortable influencing without authority, guiding teams toward shared outcomes, and keeping work aligned with strategic priorities. How You Will Make an Impact Shape and communicate a clear roadmap that reflects business priorities and maximizes value delivery. Participate in intake processes, prioritization cycles, and maintain a clear business-facing backlog. Provide insight through metrics and reporting to support transparency, governance, and informed decision-making. Shape high-level project intent, define scope, and ensure feasibility and alignment with business strategy and constraints. Define project value, expected benefits, success metrics, and validate acceptance criteria. Coordinate development of business cases and support investment decision-making. Collaborate closely with Business Analysts, architects, delivery teams, and cross-functional partners to bridge gaps and reduce rework. Serve as a key partner to business teams, understanding their needs and aligning stakeholders around shared objectives and outcomes. Advocate for business interests while balancing enterprise-wide considerations. Manage stakeholder escalation and coordinate with technical teams during issues or incidents to ensure clear communication and timely resolution. Support change management and communication efforts to ensure business readiness, adoption, and realization of benefits. Coordinate release schedules and readiness activities across stakeholder groups.

Requirements

4+ years of experience in Business Relationship Management, Product Ownership, Business Analysis, or a related business–technology role.
Proven ability to translate business needs into clear requirements, roadmaps, and prioritized backlogs in line with driving business value both at top line and bottom line
Experience with demand management, value definition (benefits, success metrics), and supporting governance processes.
Strong stakeholder-management skills with the ability to build trust, influence decisions, and support issue escalation.
5-8 years of demonstrated success in the field of Data Strategy and Data Analytics driving impactful results in partnership with business
Ability to utilize Data tools such as SQL, Power BI, etc. to create/appreciate POC’s in a fast paced data driven projects
Demonstrated success managing competing priorities in fast-paced, cross-functional environments.
Strong analytical mindset with comfort using data to inform decision-making.
Excellent communication, facilitation, and interpersonal skills.
Experience working within Agile environments and understanding of IT delivery processes.
Ability to develop business cases, articulate value propositions, and support change management efforts.

Nice To Haves

Background in Data process improvement or Data product ownership preferred; moderate technical familiarity is a plus.

Responsibilities

Shape and communicate a clear roadmap that reflects business priorities and maximizes value delivery.
Participate in intake processes, prioritization cycles, and maintain a clear business-facing backlog.
Provide insight through metrics and reporting to support transparency, governance, and informed decision-making.
Shape high-level project intent, define scope, and ensure feasibility and alignment with business strategy and constraints.
Define project value, expected benefits, success metrics, and validate acceptance criteria.
Coordinate development of business cases and support investment decision-making.
Collaborate closely with Business Analysts, architects, delivery teams, and cross-functional partners to bridge gaps and reduce rework.
Serve as a key partner to business teams, understanding their needs and aligning stakeholders around shared objectives and outcomes.
Advocate for business interests while balancing enterprise-wide considerations.
Manage stakeholder escalation and coordinate with technical teams during issues or incidents to ensure clear communication and timely resolution.
Support change management and communication efforts to ensure business readiness, adoption, and realization of benefits.
Coordinate release schedules and readiness activities across stakeholder groups.